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Jim Ellis Mazda Marietta - Service Center
Marietta, GA
1,032 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,032 Reviews of Jim Ellis Mazda Marietta - Service Center
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April 09, 2020
Excellent customer service. They were busy and it took a while for them to finish with my car, but I didn't mind the wait. The new remodeled waiting area is such a big improvement from what they had years a while for them to finish with my car, but I didn't mind the wait. The new remodeled waiting area is such a big improvement from what they had years ago. More
by Alejandra
Verified CustomerEmployees Worked With
Doug Aldridge
April 09, 2020
I had an issue with the wheels on my Mazda 6. Eddie Goines, service manager, helped get the issue resolved and worked with Mazda corporate so get the issue resolved. I’m very satisfied with the servic Goines, service manager, helped get the issue resolved and worked with Mazda corporate so get the issue resolved. I’m very satisfied with the service Eddie and Jim Ellis Mazda provides. More
by phillip.lucas
Employees Worked With
April 09, 2020
SERVICE I think Eddie Goines is a Fantastic Service Person. He is a straight shooter and tries to get you in and out in a timely manner. He keeps you updated I think Eddie Goines is a Fantastic Service Person. He is a straight shooter and tries to get you in and out in a timely manner. He keeps you updated on the situation too. More
by chuck.davis
Employees Worked With
April 08, 2020
Always pleasant and friendly! The service is always completed in a timely fashion. Staff gives updates on time and services being done. Will return for always services. completed in a timely fashion. Staff gives updates on time and services being done. Will return for always services. More
by ROBECIA1987
April 07, 2020
Professional, good customer service, very responsive to questions and concerns. I've gone here for service several years on my CX5 and always feel treated with respect. questions and concerns. I've gone here for service several years on my CX5 and always feel treated with respect. More
by LKDUDLEY
April 03, 2020
Great customer service!!! Always satisfied.Service is always precise,friendly,fast and thorough. I leave the dealership feeling satisfied. My mazda feels like it’s new again! always precise,friendly,fast and thorough. I leave the dealership feeling satisfied. My mazda feels like it’s new again! More
by jenniferkeener31
April 01, 2020
I have used Jim Ellis Mazda for almost ALL my car service needs for over 20 years. You cannot find a better team than this group of caring car professionals. I am especially grateful to my representative E needs for over 20 years. You cannot find a better team than this group of caring car professionals. I am especially grateful to my representative Eddie Goines who takes care of my car with such a kind and professional spirit!! More
by SWFLUKER
Employees Worked With
March 24, 2020
Always makes me feel welcomed! Takes care of me EVERY single time I come in and it's been this way for over 12 years! Mike sold me my car back in 08, my first car purchase and Eddie give me honest feedb single time I come in and it's been this way for over 12 years! Mike sold me my car back in 08, my first car purchase and Eddie give me honest feedback on maintenance. Thank you! More
by ABARTONA
March 20, 2020
Pleasant customer Service. The help from parts department was superb. They found the part and it was inexpensive.Todd was superb and very personable. Kudos to you all. was superb. They found the part and it was inexpensive.Todd was superb and very personable. Kudos to you all. More
by MJWFLY
Employees Worked With
