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Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,030 Reviews

1,030 Reviews of Jim Ellis Mazda Marietta - Service Center

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April 09, 2020

SERVICE I think Eddie Goines is a Fantastic Service Person. He is a straight shooter and tries to get you in and out in a timely manner. He keeps you updated More

by chuck.davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Jim Ellis Mazda Marietta responded

Chuck, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Mazda Marietta! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 08, 2020

Always pleasant and friendly! The service is always completed in a timely fashion. Staff gives updates on time and services being done. Will return for always services. More

by ROBECIA1987
Recommend Dealer
Yes
Employees Worked With
Marion Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Apr 08, 2020 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service and we hope that you have a great day!

April 07, 2020

Doug is not patient and event didn't wash my car after my visit, the waiting area is nice and sales are all nice. I More

by HANX8
Recommend Dealer
No
Employees Worked With
Doug, Doug Aldridge
April 07, 2020

Professional, good customer service, very responsive to questions and concerns. I've gone here for service several years on my CX5 and always feel treated with respect. More

by LKDUDLEY
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Apr 08, 2020 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us! Thanks for the positive feedback, and we hope that you have a great day!

April 03, 2020

Great customer service!!! Always satisfied.Service is always precise,friendly,fast and thorough. I leave the dealership feeling satisfied. My mazda feels like it’s new again! More

by jenniferkeener31
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rose Shuck
Apr 04, 2020 -

Jim Ellis Mazda Marietta responded

Jennifer, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

April 01, 2020

I have used Jim Ellis Mazda for almost ALL my car service needs for over 20 years. You cannot find a better team than this group of caring car professionals. I am especially grateful to my representative E More

by SWFLUKER
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2020 -

Jim Ellis Mazda Marietta responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 24, 2020

Always makes me feel welcomed! Takes care of me EVERY single time I come in and it's been this way for over 12 years! Mike sold me my car back in 08, my first car purchase and Eddie give me honest feedb More

by ABARTONA
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Mar 26, 2020 -

Jim Ellis Mazda Marietta responded

Thanks for highlighting some of our staff who provided you with such a positive experience! We appreciate your continued business with us, and we're looking forward to your next visit!

March 20, 2020

Pleasant customer Service. The help from parts department was superb. They found the part and it was inexpensive.Todd was superb and very personable. Kudos to you all. More

by MJWFLY
Recommend Dealer
Yes
Employees Worked With
Todd Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Jim Ellis Mazda Marietta responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

March 16, 2020

Really was not informed what actually was done or whether I need to look out for anything....Also the receptionist and people at the desk ignored customers and just conversed with each other. More

by LEWdesigner
Recommend Dealer
No
Employees Worked With
Peter Uko
March 14, 2020

Great service.Doug was so helpful explaining what I had done.he is so courteous and knowledgeable So enjoy working with him always.also your building and waiting area is exceptional. More

by PCWHITLOW22
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Mar 16, 2020 -

Jim Ellis Mazda Marietta responded

Pcwhitlow22, thank you for writing this fantastic review and giving our dealership such a high star rating! We look forward to your next visit! Take care!

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