Jim Ellis Mazda Marietta - Service Center
Marietta, GA
1,030 Reviews of Jim Ellis Mazda Marietta - Service Center
Problem free visit and in the recent past it has not always been that way at this dealership. But because it was problem free and Rose sent me a follow up email then my past several experiences at this always been that way at this dealership. But because it was problem free and Rose sent me a follow up email then my past several experiences at this dealer have been better. More
Great service. A little pricey but very nice customer service. Everyone there was so professional and nice. Jim Ellis is a very clean and nice place to wait on your car.Refreshments where also good. service. Everyone there was so professional and nice. Jim Ellis is a very clean and nice place to wait on your car.Refreshments where also good. More
Doug was extremely helpful and understanding through the entire process. I really appreciate him. He represented the dealership well, and when it’s time for me to purchase a new vehicle I’ll return if I can entire process. I really appreciate him. He represented the dealership well, and when it’s time for me to purchase a new vehicle I’ll return if I can help it. More
The service was great, from the parts department to the service department. I definitely will return for my next auto service, and any other related issues. service department. I definitely will return for my next auto service, and any other related issues. More
As a two-time customer of their new car lot, and a repeat customer of their services department - I recommend Jim Ellis as highly as I can. They're professional, honest, and go the extra mile to make sure y customer of their services department - I recommend Jim Ellis as highly as I can. They're professional, honest, and go the extra mile to make sure you're taken care of. If you ever need anything, see Doug Aldridge in service... he'll get you right as the Georgia rain. Service is fantastic, and does great follow-up to make sure you're happy. Trust me, I'll keep going back. More
It took 2 1/2 to change my oil &check key fobs when I had scheduled this days ahead of time. No update that entire time. scheduled this days ahead of time. No update that entire time. More
Had them check out a 2012 used Mazda Miata MX-5 before I bought it from a local dealership. They did a great job and I got a good report from I believe the man’s name was Doug. He told me that I got a good bought it from a local dealership. They did a great job and I got a good report from I believe the man’s name was Doug. He told me that I got a good one. It was worth 135 dollars to make sure More
Although I have had a strange experience with my AC actuator on this car, the dealer has made numerous efforts to fit me in to their service schedules to address same. I comment them for good customer actuator on this car, the dealer has made numerous efforts to fit me in to their service schedules to address same. I comment them for good customer relation services, just hope the problem has been addressed. Otherwise, the sale process and other interactions have all been very positive. More
Excellent customer service. They were busy and it took a while for them to finish with my car, but I didn't mind the wait. The new remodeled waiting area is such a big improvement from what they had years a while for them to finish with my car, but I didn't mind the wait. The new remodeled waiting area is such a big improvement from what they had years ago. More
I had an issue with the wheels on my Mazda 6. Eddie Goines, service manager, helped get the issue resolved and worked with Mazda corporate so get the issue resolved. I’m very satisfied with the servic Goines, service manager, helped get the issue resolved and worked with Mazda corporate so get the issue resolved. I’m very satisfied with the service Eddie and Jim Ellis Mazda provides. More