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Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,030 Reviews

1,030 Reviews of Jim Ellis Mazda Marietta - Service Center

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May 23, 2020

Great service experience! Doug Aldridge is the best! Made us fell welcomed reall deserves a raise!⭐️⭐️⭐️⭐️⭐️ Hilton young set everything up and Doug saw to our every concern. I couldn’t have been better trea More

by Joe Hudak
Recommend Dealer
Yes
Employees Worked With
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
May 25, 2020 -

Jim Ellis Mazda Marietta responded

That's great to hear,Joe! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks for your business! Take care!

May 21, 2020

I was happy with what they did that day but was told things needed fixed that when I took it in to another place they said there was nothing wrong. I feel like I would have been taken advantage of if I More

by MONICA.EPH319
Recommend Dealer
No
Employees Worked With
Eddie Goines
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020

Very clean and professional establishment to get my car serviced. Waiting area is nice and they accept Mazda coupons. Best place to get a Mazda services. More

by townes18
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2020 -

Jim Ellis Mazda Marietta responded

We always strive to deliver the best service experience so we are glad to hear you found that to be the case. Feel free to reach out to us if you ever need anything else. Have a fantastic day!

May 18, 2020

Eddie is the man! He always takes good care of my wife’s car when we bring it up for service and other check ups More

by WILL L WATKINS
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Jim Ellis Mazda Marietta responded

Hi Will, thank you so much for your positive comments about Jim Ellis Mazda Marietta! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

May 17, 2020

Everyone is very friendly and customer oriented. They work hard to address any issues and resolve to completion. I have been purchasing cars from Jim Ellis since 1995. More

by CONNIECLASS
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
May 19, 2020 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service! We look forward to your next visit! Take care!

May 14, 2020

The dealership was very helpful and accommodating. They worked with me to find a way to mitigate the cost of the repair. I appreciate the excellent service they provided! I’ll be going back to Jim Ellis M More

by RPARKELLIS
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Rose Shuck
May 15, 2020 -

Jim Ellis Mazda Marietta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

May 13, 2020

Investigated my brake issue correctly. Provided good Investigated my brake issue correctly. Provided good service and were able accommodate me on the same day! Excellent waiting area!!! I was More

by KAMLESH.08
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
May 15, 2020 -

Jim Ellis Mazda Marietta responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for the positive feedback, and we hope that you have a great day!

May 13, 2020

Great customer service and the dealership is very nice as well! The waiting area is quite nice and what makes it better is they offer complimentary drinks and snacks. More

by Blopez2684
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Uko, Rose Shuck
May 14, 2020 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! We hope to be of service to you again. Take care!

May 05, 2020

My 2014 Mazda CX-5 is the 3rd Mazda I have purchased from Jim Ellis. I have never had my cars serviced anywhere else because of my confidence in the work they do, and the polite and kind way I am treated by More

by MARYANNLONGSHORE
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
May 08, 2020 -

Jim Ellis Mazda Marietta responded

Your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Have a wonderful day!

May 04, 2020

Very friendly. Work was done exceptionally well. I will definitely go back for all my car needs. I like the fact that they took the time to make sure all my questions where answered. More

by Billymills1680
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Keith Paulk, Peter Uko, Rose Shuck
May 08, 2020 -

Jim Ellis Mazda Marietta responded

Hi there, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!

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