Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jim Ellis Mazda Marietta - Service Center
Marietta, GA
1,032 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,032 Reviews of Jim Ellis Mazda Marietta - Service Center
Sort by
May 23, 2020
This was the most awful experience I’ve had since root canal. The staff was rude and disrespectful not to mention uninformed and unqualified. I was without a car for almost four days for a dead battery. canal. The staff was rude and disrespectful not to mention uninformed and unqualified. I was without a car for almost four days for a dead battery. More
by DZK721
Verified CustomerEmployees Worked With
Daryl NeSmith, Rose Shuck
May 23, 2020
Have been going to same service person since I purchased car 10 years ago which is what I appreciate, meaning this is a stable dealership car 10 years ago which is what I appreciate, meaning this is a stable dealership More
by 3WEEGEE
Employees Worked With
May 23, 2020
Great service experience! Doug Aldridge is the best! Made us fell welcomed reall deserves a raise!⭐️⭐️⭐️⭐️⭐️ Hilton young set everything up and Doug saw to our every concern. I couldn’t have been better trea us fell welcomed reall deserves a raise!⭐️⭐️⭐️⭐️⭐️ Hilton young set everything up and Doug saw to our every concern. I couldn’t have been better treated. Great job!!! More
by Joe Hudak
May 21, 2020
Very clean and professional establishment to get my car serviced. Waiting area is nice and they accept Mazda coupons. Best place to get a Mazda services. serviced. Waiting area is nice and they accept Mazda coupons. Best place to get a Mazda services. More
by townes18
Employees Worked With
May 21, 2020
I was happy with what they did that day but was told things needed fixed that when I took it in to another place they said there was nothing wrong. I feel like I would have been taken advantage of if I things needed fixed that when I took it in to another place they said there was nothing wrong. I feel like I would have been taken advantage of if I agreed to pay for repairs that day that did not need to be done. More
by MONICA.EPH319
Employees Worked With
May 18, 2020
Eddie is the man! He always takes good care of my wife’s car when we bring it up for service and other check ups car when we bring it up for service and other check ups More
by WILL L WATKINS
Employees Worked With
May 17, 2020
Everyone is very friendly and customer oriented. They work hard to address any issues and resolve to completion. I have been purchasing cars from Jim Ellis since 1995. work hard to address any issues and resolve to completion. I have been purchasing cars from Jim Ellis since 1995. More
by CONNIECLASS
May 14, 2020
The dealership was very helpful and accommodating. They worked with me to find a way to mitigate the cost of the repair. I appreciate the excellent service they provided! I’ll be going back to Jim Ellis M worked with me to find a way to mitigate the cost of the repair. I appreciate the excellent service they provided! I’ll be going back to Jim Ellis Mazda! Though not real soon, I hope. More
by RPARKELLIS
May 13, 2020
Investigated my brake issue correctly. Provided good Investigated my brake issue correctly. Provided good service and were able accommodate me on the same day! Excellent waiting area!!! I was Investigated my brake issue correctly. Provided good service and were able accommodate me on the same day! Excellent waiting area!!! I was an oot customer but was very pleased and would visit again! More
by KAMLESH.08
Employees Worked With
Doug Aldridge
May 13, 2020
Great customer service and the dealership is very nice as well! The waiting area is quite nice and what makes it better is they offer complimentary drinks and snacks. well! The waiting area is quite nice and what makes it better is they offer complimentary drinks and snacks. More
by Blopez2684
