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Jim Ellis Mazda Marietta - Service Center
Marietta, GA
1,032 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,032 Reviews of Jim Ellis Mazda Marietta - Service Center
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June 02, 2020
The staff was courteous as soon as I walked in that morning! I didn’t have to wait long for my car to be serviced! I appreciate the dealership thinking of first responders! morning! I didn’t have to wait long for my car to be serviced! I appreciate the dealership thinking of first responders! More
by Jkamile75
Verified CustomerEmployees Worked With
Other Employees :
Doug Aldridge, Keith Paulk, Peter Uko, Rose Shuck
May 31, 2020
The dealership was very clean and spacious. Everyone who made eye contact with me spoke and were very friendly. I wasn’t a fan of dealerships but they’ve changed my mind. made eye contact with me spoke and were very friendly. I wasn’t a fan of dealerships but they’ve changed my mind. More
by Elle
May 31, 2020
Service Advisor Mr. Doug Aldridge is an absolute pleasure to work with. He is focused on the entire customer service process while providing individual attention to my Mazda concerns. to work with. He is focused on the entire customer service process while providing individual attention to my Mazda concerns. More
by DENTWALAN
Employees Worked With
Doug Aldridge, Rose Shuck
May 31, 2020
They always take great care of me at Jim Ellis Mazda! Eddie, Doug and Robin are awesome! Thank you for consistently exceeding my expectations at every visit. Eddie, Doug and Robin are awesome! Thank you for consistently exceeding my expectations at every visit. More
by TREYHUNT
Employees Worked With
Other Employees :
Robbin is phenomenal at checkout!, Doug Aldridge
May 30, 2020
Eddie is so polite and such a pleasure to work with. He keeps me coming back to the dealership even after a move out of the immediate area. The staff is kind, the facility is clean. keeps me coming back to the dealership even after a move out of the immediate area. The staff is kind, the facility is clean. More
by MALEIGHYORK
Employees Worked With
May 26, 2020
They didn’t have the windshield in stock even though I made an apt. to do so a week in advance. Took 4 hours before even notifying me they didn’t have it. When it was finally installed It doesn’t seem lik made an apt. to do so a week in advance. Took 4 hours before even notifying me they didn’t have it. When it was finally installed It doesn’t seem like it was installed right bc I hear noise while driving into the hwy. also low tire pressure light came on while I pulled so had them check it out, and when I picked it up I assumed it must of just needed air. However, 10 minutes after leaving my tire is completely flat on the hwy, because they some how didn’t see a huge nail in the tire. I also was having problems with my headlight and it took them two days to figure it out and got charged the labor for them to just come back and tell me I need a new one. I’m just going to give them a break however and assume they were short staffed or something because I did go during the peak of the virus. Overall it was a horrible experience! More
by Paulglakas
Employees Worked With
May 25, 2020
I have been using Jim Ellis mazda since the 80's. There has been a great improvement since that time. This is all I have to say. has been a great improvement since that time. This is all I have to say. More
by JERRY67
May 24, 2020
Their quality of service is unmatched! I have consistently received a high level of service for over 8 years that I gladly drive though several cities for this level of quality friendly affordab consistently received a high level of service for over 8 years that I gladly drive though several cities for this level of quality friendly affordable service. Truly a GEM in Jim Ellis Mazda More
by STEVENMASON84
May 24, 2020
I have always been pleased with the service and my service consultant, Eddie Goines! Thorough, professional, and informative- no pressure! Jim Ellis Mazda of Marietta does an excellent job! Feels lik service consultant, Eddie Goines! Thorough, professional, and informative- no pressure! Jim Ellis Mazda of Marietta does an excellent job! Feels like family! More
by DEZHODGE
May 23, 2020
I bought my car from this dealership and get my routine service done here as well. It has always been a good experience! I recently interacted with Mr Maron Smith in the service department. He was very per service done here as well. It has always been a good experience! I recently interacted with Mr Maron Smith in the service department. He was very personable and professional. More
by cw
Employees Worked With
Marion Smith
