Jim Ellis Mazda Marietta - Service Center

Excellent service. Eddy did a great job. Had issue with Excellent service. Eddy did a great job. Had issue with cross bar which rattled. Eddie found out it was a factory defect and fixed it. No more noise Excellent service. Eddy did a great job. Had issue with cross bar which rattled. Eddie found out it was a factory defect and fixed it. No more noises. Thanks More

Excellent sales and service. They took special care of my needs. They washed the vehicle and filled the gas tank. I was also furnished a loaner vehicle. my needs. They washed the vehicle and filled the gas tank. I was also furnished a loaner vehicle. More

They are always professional and prompt. They have given me options and are conveniently located to my home. I love that they offered to pick up my car for my recall repair. me options and are conveniently located to my home. I love that they offered to pick up my car for my recall repair. More

I love the service department at this dealership. My Service Manger is extremely professional, informative, honest and trustworthy. From a female’s point of view, Eddie has been a breathe of fresh air. Service Manger is extremely professional, informative, honest and trustworthy. From a female’s point of view, Eddie has been a breathe of fresh air. He doesn’t make me feel ignorant when talking about issues with my vehicle. I feel he does more teaching when telling me about issues I may be having with my vehicle, instead of speaking in a dismissive tone. Thank you Jim Ellis for having employees like Eddie. More

Bought three cars at Jim Ellis and have had all my service work done there. Doug in service is the best!!!! Always kept us informed and arranged for a loaner car when needed. service work done there. Doug in service is the best!!!! Always kept us informed and arranged for a loaner car when needed. More

Have enjoyed everything about this service department the personnel the mechanics the location and the hospitality I looked forward to doing business each and every time we come out and the place keeps us up personnel the mechanics the location and the hospitality I looked forward to doing business each and every time we come out and the place keeps us updated on new cars More

Friendly and helpful staff from Sales, Parts, and Service. Will buy next car from them too. Never get pressured to get service that isn't needed. They do a great job of diagnosing the issue and lett Service. Will buy next car from them too. Never get pressured to get service that isn't needed. They do a great job of diagnosing the issue and letting you know what additional service is needed right away, or what will be needed later, and what to keep an eye on. More

The staff was courteous as soon as I walked in that morning! I didn’t have to wait long for my car to be serviced! I appreciate the dealership thinking of first responders! morning! I didn’t have to wait long for my car to be serviced! I appreciate the dealership thinking of first responders! More

Maron Smith was my service advisor. Very attentive and took great care to get me in on time with my appointment and updated as things progressed. took great care to get me in on time with my appointment and updated as things progressed. More

Service Advisor Mr. Doug Aldridge is an absolute pleasure to work with. He is focused on the entire customer service process while providing individual attention to my Mazda concerns. to work with. He is focused on the entire customer service process while providing individual attention to my Mazda concerns. More