Jim Ellis Mazda Marietta - Service Center
Marietta, GA
1,032 Reviews of Jim Ellis Mazda Marietta - Service Center
I bought my B2500 from Jim Ellis Mazda in May 1998. Theyhave done all the maintenance and repair except for some oil changes for the past 22 years. The service has always been excellent. Eddie Goones h Theyhave done all the maintenance and repair except for some oil changes for the past 22 years. The service has always been excellent. Eddie Goones has been the sevice rep that I have always worked with. More
Excellent service. Eddy did a great job. Had issue with Excellent service. Eddy did a great job. Had issue with cross bar which rattled. Eddie found out it was a factory defect and fixed it. No more noise Excellent service. Eddy did a great job. Had issue with cross bar which rattled. Eddie found out it was a factory defect and fixed it. No more noises. Thanks More
Nice clean waiting area and timely service. Very nice employees. Clean ladies room, and waiting area was wiped down while I was there as this was during Covid outbreak. All employees wore mask and I was employees. Clean ladies room, and waiting area was wiped down while I was there as this was during Covid outbreak. All employees wore mask and I was checked in on the outside of building. More
Excellent sales and service. They took special care of my needs. They washed the vehicle and filled the gas tank. I was also furnished a loaner vehicle. my needs. They washed the vehicle and filled the gas tank. I was also furnished a loaner vehicle. More
They are always professional and prompt. They have given me options and are conveniently located to my home. I love that they offered to pick up my car for my recall repair. me options and are conveniently located to my home. I love that they offered to pick up my car for my recall repair. More
I love the service department at this dealership. My Service Manger is extremely professional, informative, honest and trustworthy. From a female’s point of view, Eddie has been a breathe of fresh air. Service Manger is extremely professional, informative, honest and trustworthy. From a female’s point of view, Eddie has been a breathe of fresh air. He doesn’t make me feel ignorant when talking about issues with my vehicle. I feel he does more teaching when telling me about issues I may be having with my vehicle, instead of speaking in a dismissive tone. Thank you Jim Ellis for having employees like Eddie. More
Bought three cars at Jim Ellis and have had all my service work done there. Doug in service is the best!!!! Always kept us informed and arranged for a loaner car when needed. service work done there. Doug in service is the best!!!! Always kept us informed and arranged for a loaner car when needed. More
Have enjoyed everything about this service department the personnel the mechanics the location and the hospitality I looked forward to doing business each and every time we come out and the place keeps us up personnel the mechanics the location and the hospitality I looked forward to doing business each and every time we come out and the place keeps us updated on new cars More
Friendly and helpful staff from Sales, Parts, and Service. Will buy next car from them too. Never get pressured to get service that isn't needed. They do a great job of diagnosing the issue and lett Service. Will buy next car from them too. Never get pressured to get service that isn't needed. They do a great job of diagnosing the issue and letting you know what additional service is needed right away, or what will be needed later, and what to keep an eye on. More
Maron Smith was my service advisor. Very attentive and took great care to get me in on time with my appointment and updated as things progressed. took great care to get me in on time with my appointment and updated as things progressed. More