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Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,032 Reviews

1,032 Reviews of Jim Ellis Mazda Marietta - Service Center

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June 24, 2020

I came into the service department due to a flat tire and from start to finish the service advisor was helpful and accommodating. The technician took great care of my car and worked quickly to get the tire r More

by kfc1689
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Edwards
Jun 28, 2020 -

Jim Ellis Mazda Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Mazda Marietta! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 24, 2020

Loved they picked up my car for the service. Quick turnaround time! Only negative was pricing. I would go there again. Great team. Booking the appointment was easy. More

by Lebony1018
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2020 -

Jim Ellis Mazda Marietta responded

Hello Lebony, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

June 24, 2020

Great customer and maintenance service. Always treated with utmost professionalism on every visit with both my vehicles. I would definitely highly recommended Jim Ellis Mazda! More

by PJMACD130
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2020 -

Jim Ellis Mazda Marietta responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Mazda Marietta. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 24, 2020

I've been dealing with Jim Ellis Mazda for the last 6 years even though I didn't initially purchase my car from there. The folks here are courteous and professional their customer service is amazing. More

by K.SPOTWOOD
Recommend Dealer
Yes
Employees Worked With
Todd Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Paulk, Peter Uko
Jun 28, 2020 -

Jim Ellis Mazda Marietta responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Mazda Marietta. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 20, 2020

Very Professional Doug is always a pleasure to work with. He always seems to remember me, even with all the other customers he deal with. It means an awful lot to be r More

by mstjordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Jun 23, 2020 -

Jim Ellis Mazda Marietta responded

Mstjordan, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Mazda Marietta! We look forward to your next visit! Take care!

June 19, 2020

Jim Ellis Mazda Marietta has always accommodated my needs. Oil change before a big road trip or just answerIng my questions. Jim Ellis Mazda does. More

by Rabb
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maron, Doug Aldridge
Jun 23, 2020 -

Jim Ellis Mazda Marietta responded

Rabb, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Mazda Marietta! We look forward to your next visit! Take care!

June 18, 2020

We love working with Hilton for all of our needs at Mazda. We had a recent excellent sales experience as well with Eddie. Everyone was wearing masks and car was sanitized upon completion. More

by DOKFORD
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Jim Ellis Mazda Marietta responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

June 17, 2020

Very friendly and helpful staff. Super quick service with zero problems. I was able to work in the lobby while while the service was performed. More

by kearns_matt
Recommend Dealer
Yes
Employees Worked With
Can not remember
Jun 19, 2020 -

Jim Ellis Mazda Marietta responded

It is great to hear that everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Jim Ellis Mazda Marietta

June 17, 2020

Pleasant environment and courteous staff . I am a nurse and the company offered a service my dealership did not. They made me a fan of Mazda. More

by Tame Herbals
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Uko, Rose Shuck
Jun 19, 2020 -

Jim Ellis Mazda Marietta responded

Your comments keep us motivated and working hard for all our guests, Tame! Thanks again for the positive feedback, and we hope that you have a great day!

June 16, 2020

Have never had a bad experience there, with either sales or service. Everyone always pleasant, friendly, helpful and professional. This is the second vehicle I have purchased from this dealership. More

by DRICE345
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Jim Ellis Mazda Marietta responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Mazda Marietta. If you have any further questions, please give us a call. We're always happy to help!

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