Jim Ellis Mazda Marietta - Service Center

It is the only dealership I’ve used for my Mazda. I can always make an appointment with no problem and the waiting room is always filled with snacks. always make an appointment with no problem and the waiting room is always filled with snacks. More

Car repair They were very friendly and helpful in communicating the problems with the car. They looked at the car and got back to me in an efficient manner. They were very friendly and helpful in communicating the problems with the car. They looked at the car and got back to me in an efficient manner. More

Ron was the best customer service representative I've ever had!!! He made my experience extraordinary! He was extremely attentive and answered all my questions and got me taken care of quickly and effici ever had!!! He made my experience extraordinary! He was extremely attentive and answered all my questions and got me taken care of quickly and efficiently! Five stars Ron! More

Took my CX-9 in for a recall and received timely and courteous service. The area that I waited in was clean, and all employees that I saw and dealt with were wearing mask. Refreshments were available. I courteous service. The area that I waited in was clean, and all employees that I saw and dealt with were wearing mask. Refreshments were available. I would go back to Jim Ellis for service again More

Staff was very respectable. Service was timely and efficient. Facilities were also nice, including private spaces for me to do work while I waited. Would go again for services to my car. efficient. Facilities were also nice, including private spaces for me to do work while I waited. Would go again for services to my car. More

It’s always a pleasure coming here to get my car serviced. The technician advisers are friendly and very knowledgeable. They listen to my concerns and whatever issue I may have with my vehicle. Serv serviced. The technician advisers are friendly and very knowledgeable. They listen to my concerns and whatever issue I may have with my vehicle. Service is done quickly so I’m always in and out. Very much worth the two hour drive there and back. More

I really appreciated the valet service. My vehicle was picked up for an airbag recall and was returned the same day. Great service! The valet who picked up my car was very personable. picked up for an airbag recall and was returned the same day. Great service! The valet who picked up my car was very personable. More

Excellent customer service Was there due to a recall on Excellent customer service Was there due to a recall on my 2009 CX9 Eddie was most helpful and kind made the whole experience nice Thank you Eddie Excellent customer service Was there due to a recall on my 2009 CX9 Eddie was most helpful and kind made the whole experience nice Thank you Eddie More

Purchased my last two cars from them & used their service department as well. They’ve always treated me right!! Doug in service has been especially helpful. department as well. They’ve always treated me right!! Doug in service has been especially helpful. More

I have to commend Rose Shuck of her professional courtesy in my service issue with my Miata....Great service department is a dealership’s best salesman! Rose was fabulous! in my service issue with my Miata....Great service department is a dealership’s best salesman! Rose was fabulous! More