Jim Ellis Mazda Marietta - Service Center

Jim Ellis Mazda service department is consistently friendly, excellent and efficient The waiting area was comfortable and offered light refreshments. The online appointment process was easy. friendly, excellent and efficient The waiting area was comfortable and offered light refreshments. The online appointment process was easy. More

slow check-in - with a reservation Doug was great. Issues solved, Got the car fast when we arrived - paid the bill online Ellis should wash customer cars - or offer wash and detailin Doug was great. Issues solved, Got the car fast when we arrived - paid the bill online Ellis should wash customer cars - or offer wash and detailing at check-in (not for free) I avoid getting service at the dealer for fear of getting over-charged (just look at how many people they have when you go in - we're paying for them) Overall - good experience More

Jim Ellis Mazda of Marietta is the only place I trust for my vehicle maintenance. Every time I enter the dealership I am welcomed like an old friend. Ron alwayd greets me with a smile (even behind the mask! my vehicle maintenance. Every time I enter the dealership I am welcomed like an old friend. Ron alwayd greets me with a smile (even behind the mask!) and doesn't hesitate to go above and beyond in customer service. He called me with status updates on my car repair and even explained the issues that my vehicle was having in terms that I could understand. At the dealership I saw that all safety precautions were being taken with the temperature checks as well as the vehicle interior coverings. I moved nearly 15 miles away, but I still choose to go to this dealership for the excellent service! Sincerely, Erica Lewis More

First time here. The appointment given via phone was not posted so I had to come back. Was not given full detail and/or full info until received my receipt. posted so I had to come back. Was not given full detail and/or full info until received my receipt. More

Great service! Eddie Goines is so helpful.Wouldn’t take Great service! Eddie Goines is so helpful. Wouldn’t take my truck anywhere else but here. I have had two Mazda’s and continue to receive the same gre Great service! Eddie Goines is so helpful. Wouldn’t take my truck anywhere else but here. I have had two Mazda’s and continue to receive the same great service. More

I love this dealership! Great people! Always kind, courteous, helpful. I like the waiting set up, as I can get work done while waiting. Doug Aldridge is the best service guy I have had in my history courteous, helpful. I like the waiting set up, as I can get work done while waiting. Doug Aldridge is the best service guy I have had in my history of getting my car serviced. More

Great customer service and great service all around. Good people are working there. Also a fully synthetic oil change and tire rotation for about $100 is awesome, especially when it comes with the service an people are working there. Also a fully synthetic oil change and tire rotation for about $100 is awesome, especially when it comes with the service and ease of mind I get. More

Enjoyed the new home pickup/return service option. Called times with the results of the car evaluation. Car retuned in a reasonable amount of time Called times with the results of the car evaluation. Car retuned in a reasonable amount of time More