Jim Ellis Mazda Marietta - Service Center

Always have a good experience at Jim Ellis Mazda. Their staff always treats you with respect and lets you know what’s going on while you are waiting for your car to be serviced. staff always treats you with respect and lets you know what’s going on while you are waiting for your car to be serviced. More

I was pleased as always with the service and care of My 2018 Mazda Miata RF along with the professionalism of My Service Representative Eddie Goines. 2018 Mazda Miata RF along with the professionalism of My Service Representative Eddie Goines. More

Eddie in service was honest and accommodating. My car was ready within the suggested timeframe. My cars interior was "Covid Protected". I felt confident leaving my car in their hands ready within the suggested timeframe. My cars interior was "Covid Protected". I felt confident leaving my car in their hands More

Eddie was very professional and explained the service being performed on my car. He helped prioritize the services needed on my car, which help me budget accordingly. being performed on my car. He helped prioritize the services needed on my car, which help me budget accordingly. More

Professional, friendly Advisor and other staff. Good communication before, during and after service. Estimate of cost accurate. Covid-19 protection in place with masks, etc. communication before, during and after service. Estimate of cost accurate. Covid-19 protection in place with masks, etc. More

Great friendly service and they are very Covid-19 conscious. The car was ready when promised and the pickup was very smooth and efficient. Would come back again. conscious. The car was ready when promised and the pickup was very smooth and efficient. Would come back again. More

I was sold a “lemon” and they were unwilling to help. Price to repair was very high. Asked to speak to GM and no response. Price to repair was very high. Asked to speak to GM and no response. More

Dealership has been taking care of my 2 cars since 2013 when I bought my first car. Recently changed oil and got great service from their technician and mechanics. Ask new manager some question and she ans when I bought my first car. Recently changed oil and got great service from their technician and mechanics. Ask new manager some question and she answered all my questions with great customer service experience. More

Felt proper precautions were take to maximize safety of customers and employees. The staff was professional, friendly, and knowledgeable. Environment was clean and inviting. Well run! customers and employees. The staff was professional, friendly, and knowledgeable. Environment was clean and inviting. Well run! More

I was impressed especially with the young man assisting me. He was apologetic, efficient and effective. I was also glad to see the health steps taken to insure everyone present was safe . me. He was apologetic, efficient and effective. I was also glad to see the health steps taken to insure everyone present was safe . More