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Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,030 Reviews

1,030 Reviews of Jim Ellis Mazda Marietta - Service Center

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September 16, 2020

I was happy with the repair on my car. Minimum time that I was without my car and a nice loaner to drive. Doug was great. Went out of his way to make me happy. Thankyou! More

by melaniesmccoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Sep 17, 2020 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your experience with us, Melaniesmccoy! Please let us know if there is ever anything else we can do for you! Safe travels!

September 15, 2020

Customer lounge was very comfortable and clean. Cell phone charging outlets, snacks and large screen TV very customer friendly. Customer service representatives were all professionals More

by Falcons1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Sep 17, 2020 -

Jim Ellis Mazda Marietta responded

Falcons, thank you for writing this fantastic review and giving our dealership such a high star rating! We hope to be of service to you again in the future. Best wishes, Jim Ellis Mazda Marietta

September 11, 2020

The service was helpful, informative and responsive. The work was done quickly! My questions were answered in a timely manner and everyone was helpful. Thank you! More

by EHRICH1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Jim Ellis Mazda Marietta responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for the positive feedback, and we hope that you have a great day!

September 07, 2020

Eddie from the service department was incredibly helpful and made the experience so easy! The thing that was most notable was how personable he was! I felt welcomed right away, and I know he did his best to More

by BKLISZCZ
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Jim Ellis Mazda Marietta responded

Hello, thanks for highlighting some of our staff who provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

September 07, 2020

Ellis Mazda provided excellent service to vehicle in a very timely manner. The wait time was comparable, even asking if I wanted refreshments. Thank yo More

by lsm1289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Sep 09, 2020 -

Jim Ellis Mazda Marietta responded

Hello, that is great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

September 03, 2020

Happy with the service amidst COVID19 restrictions. The staff were friendly and processed customers as fast as they could. The dealership is cautious and protect customers and employees by taking temperatu More

by bethmukora
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Sep 17, 2020 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for the positive feedback, and we hope that you have a great day!

September 03, 2020

They were extremely informative and helpful. The cashier was helpful as well. They provided me with a time for my vehicle, and it was done before. More

by LAVATA.CARTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
September 03, 2020

Have been buying cars from Jim Ellis since 2002. Have always received excellent and courteous service from every department including sales, service and cashiers. I would recommend to my closest friends. More

by Rowland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
September 03, 2020

Always polite and quick to serve me. They always finish servicing my car quickly in a timely manner and they really did a great job this time on my servicing my car. My car feels brand new this time. More

by kendawgg22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

Jim Ellis is always stress free and efficient, a memory that lasts. Brunno, Michael, Miguel, and Eddie are friends, after buying at least 6 great cars from them! Anthony Cabot, MD More

by CABOTMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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