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Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,030 Reviews

1,030 Reviews of Jim Ellis Mazda Marietta - Service Center

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April 23, 2023

Professional and always courteous. They do a great job every time I come. Thank you More

by nichole.forteau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2023

Mazda will always take care of your vehicle with care and precession. The staff is knowledgeable, polite and trustworthy. More

by antoniomendez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep. Lennox and Service Manager Chris
Apr 27, 2023 -

Jim Ellis Mazda Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you!

April 07, 2023

exceptional service and communication! Eddie was fabulous and very attentive, very much appreciated, thank you More

by juli.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maron Smith
Apr 09, 2023 -

Jim Ellis Mazda Marietta responded

Hi Juli, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

March 29, 2023

I am always treated like I am special at Jim Ellis Mazda. Eddie is the BEST Service Advisor. More

by BETTYAPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Jim Ellis Mazda Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 06, 2023

People is kind, service was very quick, follow up in every step. The waiting time was not long and at the same time waiting room is pretty comfortable. More

by Juan.rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Jim Ellis Mazda Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Mazda Marietta! Please let us know if there is ever anything else we can do for you! Safe travels!

March 05, 2023

I've not been to the dealership in person - I originally purchased my Mazda at Jim Ellis Mazda Atlanta. Since they closed that location I've been using the pick up/porter service to have my CX-5 serviced. I More

by ATLWolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maron Smith
Mar 08, 2023 -

Jim Ellis Mazda Marietta responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

February 17, 2023

The service I received was professional, informative and timely. I was pleased with the service. Everyone made this a pleasant experience. More

by diannebrock1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Lennox Matthew Josep
Feb 20, 2023 -

Jim Ellis Mazda Marietta responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

February 17, 2023

Service was completed professionally and in an appropriate amount of time. it was a big improvement from my previous experience at the dealership. More

by bill stripling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Jim Ellis Mazda Marietta responded

Hi Bill, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

February 16, 2023

As always, Mr. Goines did a great job of getting me taken care of in a timely manner. I also like the video walk-around that was done by my service technician. More

by GADUCATISTI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Jim Ellis Mazda Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

February 15, 2023

Everyone is professional and friendly and the Service is always terrific. Thank you so very much. More

by rshgbh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Uko, Maron Smith
Feb 18, 2023 -

Jim Ellis Mazda Marietta responded

Hello, thank you for sharing your experience with us, Please let us know if there is ever anything else we can do for you! Safe travels!

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