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Jim Ellis Mazda Marietta - Service Center
Marietta, GA
1,030 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,030 Reviews of Jim Ellis Mazda Marietta - Service Center
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October 15, 2020
Great service! Kind and professional!Thank you! I got Great service! Kind and professional! Thank you! I got the work done within an appropriate time. The waiting room was clean and I appreciated having Great service! Kind and professional! Thank you! I got the work done within an appropriate time. The waiting room was clean and I appreciated having water and coffee. More
by lorettandscott
Verified Customer
October 14, 2020
Doug is awesome! He double checked to see that my repair was done correctly before letting me leave. He also showed me some other features I could use to upgrade my sound system. Their customer service all was done correctly before letting me leave. He also showed me some other features I could use to upgrade my sound system. Their customer service all around is EXCELLENT! More
by kea.morgan21
Employees Worked With
Doug Aldridge
October 09, 2020
Maron the service rep was terrific. I recommend him highly. Things got a little sideways with the parts dept. but Maron put them back on track. highly. Things got a little sideways with the parts dept. but Maron put them back on track. More
by forrestsawyer
Employees Worked With
Maron Smith
October 08, 2020
Quick diagnosis of issue and clearly expanded options. Text and emails were great for keeping me up to date. Pick up of my vehicle and payment was very efficient. Text and emails were great for keeping me up to date. Pick up of my vehicle and payment was very efficient. More
by TomC
Employees Worked With
Doug Aldridge
October 07, 2020
From the beg to the end, each one of team staff has been professional and very friendly. Did quick and good job. Thank you, see you next time. professional and very friendly. Did quick and good job. Thank you, see you next time. More
by RYOMATT
Employees Worked With
Rose Shuck, Maron Smith
October 06, 2020
I brought my cx9 in because of brake problems without an appt. I was taken care anyway & I was happy with the results . Thank you till next time appt. I was taken care anyway & I was happy with the results . Thank you till next time More
by KJEELH
October 05, 2020
Great service!I own Toyota SUV too and just went to Great service! I own Toyota SUV too and just went to their dealership. Their service is fine too but the same as before and also didn’t see much of Great service! I own Toyota SUV too and just went to their dealership. Their service is fine too but the same as before and also didn’t see much of change under this COVID pandemic in terms of hygiene. At Jim Ellis Mazda Hygiene level was better and communication with customer about the progress of service was definitely something I had never experienced. Great work. More
by iton1129
October 02, 2020
Doug is extremely helpful and pleasant. He continues to provide stellar service. He clearly communicates my service needs. And went above and beyond to show me a 2021 Mazda 3. The waiting area was clean provide stellar service. He clearly communicates my service needs. And went above and beyond to show me a 2021 Mazda 3. The waiting area was clean and clearly marked with 6ft apart markers. More
by PATTI_LUE
Employees Worked With
Doug Aldridge
September 30, 2020
Service scheduled to fix one recall; I was advised of a second recall--both were fixed. Additionally, I was provided a loaner car to mitigate my inconvenience. This Service Department is tops. Thank you. second recall--both were fixed. Additionally, I was provided a loaner car to mitigate my inconvenience. This Service Department is tops. Thank you. More
by envhealth100
