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Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,030 Reviews

1,030 Reviews of Jim Ellis Mazda Marietta - Service Center

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November 27, 2020

Great service, fast 💨 install. Very happy with car. Coming to to get service, Ron was very nice. Coming back to pick up car, no one even said hello when I walked into service area. It’s all good More

by how0415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roosevelt Standifer
Nov 30, 2020 -

Jim Ellis Mazda Marietta responded

Hi, it is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels! Take care!

November 26, 2020

Had to wait way too long, had appt at 10:45,, around 2 hrs before I was told what needed to be done Not advisors fault More

by GEORGYGIRL1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Nov 30, 2020 -

Jim Ellis Mazda Marietta responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2020

My service adviser Doug always goes above and beyond. He ensures my service is complete and I get a clean car in a timely manner. He’s an asset to the service department More

by PATTI_LUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Nov 29, 2020 -

Jim Ellis Mazda Marietta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Mazda Marietta. If you're ever in need of more help, please let us know! Take care!

November 24, 2020

I was able to get a very quick appointment to get my car service Eddie listen to my needs and took care of exactly what I could’ve afforded that day More

by Sharebear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Jim Ellis Mazda Marietta responded

Hello, our Staff Eddie is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for the positive feedback, and we hope that you have a great day! Take care!

November 24, 2020

Great service, nice facilities and knowledgeable people. Eddie in particular from service front desk (black gentleman) was great per usual. I enjoy going here for service More

by MARSHALLJASON39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Jim Ellis Mazda Marietta responded

Hello, it is great to read such wonderful comments about your recent experience with us! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

November 23, 2020

Eddie is the best! Always takes care of me and gets the job done. Appreciate it! I come back because of him even though I moved out to East Cobb. More

by jhdrews12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Jim Ellis Mazda Marietta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Mazda Marietta. We hope to be of service to you again in the future. Take care!

November 20, 2020

My service experience was excellent. Service Consultant Eddie Goines was very professional and after 1.5 hours, my car was serviced and much cleaner than when dropped off. More

by AMILLS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Jim Ellis Mazda Marietta responded

Hello, thank you for writing this fantastic review and giving our dealership with a five star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 20, 2020

This is a great dealership. I bought four cars from them. I always go to Hilton Young to be my salesman. He is the best! More

by ADITONYRCPT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Nov 23, 2020 -

Jim Ellis Mazda Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Hilton here at Jim Ellis Mazda Marietta! We look forward to your next visit! Take care!

November 20, 2020

Maron was great! He helped me promptly and fast. I do wish other employees could smile and are more willing to help. I did stand there for a bit until Maron acknowledged me and helped me. There were othe More

by MITULPATEL9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Nov 23, 2020 -

Jim Ellis Mazda Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 19, 2020

Came in 1 pm arranged time took 3 hours to do an oil change Ridiculous Sine my son had to be at work at 3 pm moo More

by SPATEL9906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Aldridge
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