Jim Ellis Mazda Marietta - Service Center

Went in for scheduled maintenance on my daughters car yesterday. Eddie Goines was our service rep and did an outstanding job. He was thorough and attentive. In addition to the scheduled service, my daugh yesterday. Eddie Goines was our service rep and did an outstanding job. He was thorough and attentive. In addition to the scheduled service, my daughter had questions about her cars features, she is new to the “Mazda” family as she previously drove a Nissan, she wanted a better understanding of some of the vehicles mannerisms, Eddie volunteered to go on a ride with her and was able to help her better understand the features her car offers. We’ve had nothing but excellent service from this dealership from the purchase during a “pandemic” to the now regular scheduled maintenance appointments. More

Eddie was fantastic and did a great job of taking care of all my needs! He made sure that everything was taken care of for me and followed through with his promises. all my needs! He made sure that everything was taken care of for me and followed through with his promises. More

Great job. Worth the 2 hr wait. Eddie was very courteous and understanding. Great place to wait with adequate social distancing in place. Overall great experience. and understanding. Great place to wait with adequate social distancing in place. Overall great experience. More

Took mazda in for airbag recall. Mazda said an hour and Free alternate transportation... NOT at Jim Ellis ! 3 hrs and no alternate transportation.... boo Free alternate transportation... NOT at Jim Ellis ! 3 hrs and no alternate transportation.... boo More

Good place they told me what they were gonna do and why they were gonna do it. A bit pricey but that’s what you get for quality they were gonna do it. A bit pricey but that’s what you get for quality More

Great service and people. I've never been dissapointed and they are always competitively priced. I would definitely recommend them for any work needed. My car is 12 years old. and they are always competitively priced. I would definitely recommend them for any work needed. My car is 12 years old. More

My server at the dealership was quick courteous and very professional. They serviced my car as needed and the dealership building was very modern clean and nice-looking. The waiting area was set up in a way professional. They serviced my car as needed and the dealership building was very modern clean and nice-looking. The waiting area was set up in a way to be very comfortable with snacks condiments and very comfortable seating. More

As always the staff is courteous and prompt with my service. I’ve never had an issue Eddie and Rosie are great at there jobs. service. I’ve never had an issue Eddie and Rosie are great at there jobs. More

Eddie is always a pleasure to deal with, and Rose’s follow-up is a nice touch. I’ll definitely be using them again for service. follow-up is a nice touch. I’ll definitely be using them again for service. More

Great experience overall. Eddie Goines listened to my concerns, immediately got my vehicle in to correctly diagnose my problem, and got me fixed up and back on the road immediately so I could finish prep concerns, immediately got my vehicle in to correctly diagnose my problem, and got me fixed up and back on the road immediately so I could finish prepping for the holiday. More