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Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,030 Reviews

1,030 Reviews of Jim Ellis Mazda Marietta - Service Center

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December 14, 2020

Had my car scheduled for regular service and was promptly greeted and things were put in motion. A short while later, Doug let me know my car was ready to go. Extra steps had been taken due to COVID (seat, More

by dcdjed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
December 12, 2020

Amazing dealership. I am always satisfied when i bring my vehicle here. Super friendly, speedy and reliable. Looking forward to doing more service with Jim Ellis Mazda Marietta. More

by Moejones10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Maron Smith
Dec 22, 2020 -

Jim Ellis Mazda Marietta responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Take care!

December 11, 2020

Had an issue with my initial service and the crew was more than happy to help get it resolved quickly. Car is driving great and I will definitely be coming back. More

by DSCHOON
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Jim Ellis Mazda Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

December 11, 2020

Very courteous knowledgable I have known Mr Goines for a number of years. I used to drive a mazda 626 and Mr Goines was always polite courteous and knowledgable. His customer service skills was always excel More

by 1FRENCHLESTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Jim Ellis Mazda Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Jim Ellis Mazda Marietta.

December 09, 2020

Excellent service! Eddie was so helpful in my first visit! I really appreciated how they were so quick to work me in when I needed my vehicle towed to the dealership for a dead battery. More

by Mahia Valle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Jim Ellis Mazda Marietta responded

We appreciate your positive review about your recent experience with us, Mahia! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

December 08, 2020

Great service! I was able to get in and out with no problem. My overall experience was great. Waiting area was clean and relaxing. Thank you Eddie More

by Ash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Jim Ellis Mazda Marietta responded

Ash, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

December 08, 2020

Service was excellent! I like the new way the dealership keeps you informed of everything. The new video from the service technician is awesome. It makes me feel more secure about the recommendations and ne More

by QUITAGIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Jim Ellis Mazda Marietta responded

Hi Quitagirl, we are very happy to have provided you with such a positive experience! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

December 04, 2020

They picked my car up at my hole and towed it to the dealership and fixed the recall issue and had it back to me ASAP. Great efficient service by all More

by lsutiger70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Jim Ellis Mazda Marietta responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

December 04, 2020

Horrible. Tried to charge us $866 for repairs not needed. Went to local guy. Cleaned battery, engine light went off. Maybe actually check the car More

by FOUNDEROFFLOSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rose Shuck
December 04, 2020

Promt courteous service, employed all Covid protocols very pleased with the check in check out process and wait time. I do recomend their service, prices are fair More

by Record
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
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