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Jim Ellis Mazda Marietta - Service Center
Marietta, GA
1,030 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,030 Reviews of Jim Ellis Mazda Marietta - Service Center
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Verified Customer
December 25, 2020
Team took care of my service and delivered car back to me on time and running perfectly. COVID protocols were in place and the service team was courteous and professional. Thumbs up! on time and running perfectly. COVID protocols were in place and the service team was courteous and professional. Thumbs up! More
by TBEARD6160
Employees Worked With
Doug Aldridge
December 24, 2020
Nice and spacious. Love the food and drinks provided by the staff. Would like to have more recommendations on services sooner than needed, so I’m not hit with a $900 bill at once especially around Christma the staff. Would like to have more recommendations on services sooner than needed, so I’m not hit with a $900 bill at once especially around Christmas and can spread out services or know to save. More
by tracids88
Employees Worked With
Maron Smith
December 24, 2020
The waiting area is nice and spacious definitely an update to the old service center at the old location. Nice to know they were cleaning seats and high touched areas. update to the old service center at the old location. Nice to know they were cleaning seats and high touched areas. More
by tracids88
Employees Worked With
Maron Smith
December 22, 2020
The wait was reasonable. I was pleased that they had food and beverages provided in the large waiting area. TV to keep my young son occupied. They answered all my concerns with the video from the service ba and beverages provided in the large waiting area. TV to keep my young son occupied. They answered all my concerns with the video from the service bay. I was able to bring home what the provider of service informed me of. More
by timletabenton
Employees Worked With
Maron Smith
December 22, 2020
This visit restored my faith in getting service here! Eddie is the best. He made sure I was comfortable with what needed to be done and the cost. Eddie is the best. He made sure I was comfortable with what needed to be done and the cost. More
by Traciedoe
Employees Worked With
December 22, 2020
I don't appreciate of NOT being told of ALL charges of what would be done. I had to ASK that another estimate of charge be provided BEFORE I sign. Will NOT come there ever again since I WAS OVERCHARGED !! what would be done. I had to ASK that another estimate of charge be provided BEFORE I sign. Will NOT come there ever again since I WAS OVERCHARGED !!@ More
by Dv6461
Employees Worked With
December 21, 2020
Great service friendly people very easy wait. Will come again in May. Thanks again for an easy experience getting my car serviced. Hope that is 25 words. Lol again in May. Thanks again for an easy experience getting my car serviced. Hope that is 25 words. Lol More
by GLAB61050
Employees Worked With
December 21, 2020
Your rates are extremely expensive.I was quoted $89.95 , but when I left it was $101.00. You need to offer more discounts to customers. but when I left it was $101.00. You need to offer more discounts to customers. More
by shaleona56
Employees Worked With
December 20, 2020
Eddie was extremely helpful and worked with me to meeting my deadline of getting my car back. He also helped me get a discount where possible. Really great service. Look forward to working with him again at my deadline of getting my car back. He also helped me get a discount where possible. Really great service. Look forward to working with him again at my next visit. - Kelsey More
by Kelsey Tate
Employees Worked With
