Jim Ellis Mazda Marietta - Service Center

I’ve been coming to Jim Ellis for 12+ years (7 vehicles) and they have been excellent on both sides of the coin. (sales and service). No pressure sales with knowledgeable associates. Service is completed a and they have been excellent on both sides of the coin. (sales and service). No pressure sales with knowledgeable associates. Service is completed as scheduled and they keep me well informed. Very happy customers. More

I love coming in to this dealership for service on my vehicle. Everyone is friendly, helpful and professional. I have never left with an unresolved issue. vehicle. Everyone is friendly, helpful and professional. I have never left with an unresolved issue. More

Greeted promptly by friendly and helpful staff. I appreciated being welcomed and offered a quiet and clean place to wait. The service did not take long and Eddie made sure all questions were answered appreciated being welcomed and offered a quiet and clean place to wait. The service did not take long and Eddie made sure all questions were answered before I left. This was my first service appointment with my new Mazda and I as completely satisfied with the entire process. More

I can’t remember the guys name but he had great customer service skills. I will definitely be back to that Mazda dealership if I ever need car service. service skills. I will definitely be back to that Mazda dealership if I ever need car service. More

I always feel I receive impeccable service at Jim Ellis Mazda Marietta. It was a little long receiving my car back after service was complete, but it was also relatively busy, so no harm done, indeed. Th Mazda Marietta. It was a little long receiving my car back after service was complete, but it was also relatively busy, so no harm done, indeed. Thanks!! More

I waited over 2 hrs for an oil change & rotated tires with an appointment. Way too long. That never happens at EdVoyles Honda. The wait should have been shorter given the fact that my appointment was sch with an appointment. Way too long. That never happens at EdVoyles Honda. The wait should have been shorter given the fact that my appointment was scheduled 3 wks in advance. I’ll come back, but if I wait another 2 hrs I may not return after that. More

Excellent service!! I will recommend this location to all my friends and family. Everyone was so welcoming and really listened to my concerns. Everything was handled with professionalism. I worked with thre my friends and family. Everyone was so welcoming and really listened to my concerns. Everything was handled with professionalism. I worked with three people, I don’t remember their names SADLY because I would love to mention them now! More

I was impressed with the communication from the dealership and the quality of the work. It was easy to schedule an appointment as well. Good experience! dealership and the quality of the work. It was easy to schedule an appointment as well. Good experience! More

Easy to schedule service. Met promptly by service at appointment time. Facility was clean and comfortable. Was provided updates on status of service during process. Pleasant experience. appointment time. Facility was clean and comfortable. Was provided updates on status of service during process. Pleasant experience. More

My reason for my return after 20 plus years is the exceptional service I receive each and every time I visit.. I'm acknowledged, greeted and Thanked. I'm informed of services needed to keep my vehicle exceptional service I receive each and every time I visit.. I'm acknowledged, greeted and Thanked. I'm informed of services needed to keep my vehicle in tip top shape. I'm grateful and appreciative of my Service Advisor-Eddie Goines for making it happen. Thanks Eddie More