Jim Ellis Mazda Marietta - Service Center

Poor communication with me. They had me come back twice for a tire replacement without notifying me that they did not have the tire and were going to order. They did not offer me a loaner option until I ca for a tire replacement without notifying me that they did not have the tire and were going to order. They did not offer me a loaner option until I came back the second time and stated that I will be canceling the service. This will be the last time I will service my car there! More

The associates are very welcoming. I especially like Eddie. He always make sure that I am well taken care of. The building is also comfortable. Eddie. He always make sure that I am well taken care of. The building is also comfortable. More

They did everything they could to make us feel we were in good hands. Special thanks to Ron Smith good job Ron thanks for everything. good hands. Special thanks to Ron Smith good job Ron thanks for everything. More

I can trust the service writers to do a great job, but I don’t know about the mechanics. I received a discount on the first half of the service performed. The job was incomplete. I had to return again do don’t know about the mechanics. I received a discount on the first half of the service performed. The job was incomplete. I had to return again do to the mechanic’s error and did not get the discount on my return visit. More

Great from start to finish. Staff was very nice, facility was clean and great service. Eddie Goines took very good care of me and the car. facility was clean and great service. Eddie Goines took very good care of me and the car. More

It was a great experience. I was greeted promptly upon arrival and the staff took care of my service issue in a ver reasonable amount of time. arrival and the staff took care of my service issue in a ver reasonable amount of time. More

I visited this dealership for a much needed repair for my vehicle, I left instead with a $2k bill. The service manager did not honor my request of letting me contact my insurance agent myself and filed a cl vehicle, I left instead with a $2k bill. The service manager did not honor my request of letting me contact my insurance agent myself and filed a claim, which then left me without my vehicle for almost 9 hours. Then today they have the nerve to send me a mailer for "services" that may be needed for my vehicle. To what, get more of my money! No, that was my first experience there and will be the absolute last. Even a first time customer no one should be subjected to people taking advantage of others. Rose Shuck you should be very ashamed of yourself. And you have lost your dealership a potential customer for future services and for vehicle purchases. More

Great service, Maron Smith was awesome and beyond friendly. I will definitely be coming back to this Mazda location for my service needs. So nice that my first service was free of charge as well sinc friendly. I will definitely be coming back to this Mazda location for my service needs. So nice that my first service was free of charge as well since I had more then just an oil change done. More

As always a great experience everyone is always nice and knowledgeable.. I’ve never had a problem with anything or any employee so far at this location. knowledgeable.. I’ve never had a problem with anything or any employee so far at this location. More

Your staff has been cooperative and skillful for some number of years. It is my policy to stay with those who do right by me. Until this changes, I'll keep coming back. number of years. It is my policy to stay with those who do right by me. Until this changes, I'll keep coming back. More