Jim Ellis Mazda Marietta - Service Center

They did everything they could to make us feel we were in good hands. Special thanks to Ron Smith good job Ron thanks for everything. good hands. Special thanks to Ron Smith good job Ron thanks for everything. More

Great from start to finish. Staff was very nice, facility was clean and great service. Eddie Goines took very good care of me and the car. facility was clean and great service. Eddie Goines took very good care of me and the car. More

I can trust the service writers to do a great job, but I don’t know about the mechanics. I received a discount on the first half of the service performed. The job was incomplete. I had to return again do don’t know about the mechanics. I received a discount on the first half of the service performed. The job was incomplete. I had to return again do to the mechanic’s error and did not get the discount on my return visit. More

I visited this dealership for a much needed repair for my vehicle, I left instead with a $2k bill. The service manager did not honor my request of letting me contact my insurance agent myself and filed a cl vehicle, I left instead with a $2k bill. The service manager did not honor my request of letting me contact my insurance agent myself and filed a claim, which then left me without my vehicle for almost 9 hours. Then today they have the nerve to send me a mailer for "services" that may be needed for my vehicle. To what, get more of my money! No, that was my first experience there and will be the absolute last. Even a first time customer no one should be subjected to people taking advantage of others. Rose Shuck you should be very ashamed of yourself. And you have lost your dealership a potential customer for future services and for vehicle purchases. More

It was a great experience. I was greeted promptly upon arrival and the staff took care of my service issue in a ver reasonable amount of time. arrival and the staff took care of my service issue in a ver reasonable amount of time. More

Great service, Maron Smith was awesome and beyond friendly. I will definitely be coming back to this Mazda location for my service needs. So nice that my first service was free of charge as well sinc friendly. I will definitely be coming back to this Mazda location for my service needs. So nice that my first service was free of charge as well since I had more then just an oil change done. More

As always a great experience everyone is always nice and knowledgeable.. I’ve never had a problem with anything or any employee so far at this location. knowledgeable.. I’ve never had a problem with anything or any employee so far at this location. More

They are very respectful, service is always professional. They keep me informed during the service appointment. The waiting room is very clean. I have purchased multiple vehicles over the years with this They keep me informed during the service appointment. The waiting room is very clean. I have purchased multiple vehicles over the years with this dealership. More

Your staff has been cooperative and skillful for some number of years. It is my policy to stay with those who do right by me. Until this changes, I'll keep coming back. number of years. It is my policy to stay with those who do right by me. Until this changes, I'll keep coming back. More

Doug Aldridge goes above and beyond each and every time I have the opportunity to work with him. Great customer service experience on a whole. have the opportunity to work with him. Great customer service experience on a whole. More