Jim Ellis Mazda Marietta - Service Center

We are just so tired of the upsell.I came in for an oil We are just so tired of the upsell. I came in for an oil change and tire rotation. They said we urgently needed a gasket, but didn’t tell us that i We are just so tired of the upsell. I came in for an oil change and tire rotation. They said we urgently needed a gasket, but didn’t tell us that it was out of stock until they had completed $500 more work. We call xx. More

Very comfortable atmosphere why sitting waiting for work on car to be performed. My car was serviced and is running quite well. Thanks very much. on car to be performed. My car was serviced and is running quite well. Thanks very much. More

Ron was informative with every step. Walked me to waiting area. I felt like he listened to me with my questions and answered them. If he didn’t know the answer, he would find out what it is then tell me. Gre area. I felt like he listened to me with my questions and answered them. If he didn’t know the answer, he would find out what it is then tell me. Great customer service! More

Eddie is fabulous time after time! I appreciate leaving feeling like what needed to be done was completed and not a ton of extra things! feeling like what needed to be done was completed and not a ton of extra things! More

Eddie was wonderful to work with and explained all service maintenance clearly. He assisted with brake replacement and informed me of all warranties for future. service maintenance clearly. He assisted with brake replacement and informed me of all warranties for future. More

Service was excellent as always. Eddie Goins took care of my service in an exceptional and professional manner I highly recommend Jim Ellis Mazda to a one who is needing auto or service my service in an exceptional and professional manner I highly recommend Jim Ellis Mazda to a one who is needing auto or service More

The service received was exceptional, as usual. Eddie is always pleasant, makes sure I feel welcome and very well taken care of. Great asset to the company! always pleasant, makes sure I feel welcome and very well taken care of. Great asset to the company! More

Excellent work and service! Eddie has helped us multiple times and we love the service we get from Jim Ellis Marietta. Great and competitive prices too! times and we love the service we get from Jim Ellis Marietta. Great and competitive prices too! More

Poor communication with me. They had me come back twice for a tire replacement without notifying me that they did not have the tire and were going to order. They did not offer me a loaner option until I ca for a tire replacement without notifying me that they did not have the tire and were going to order. They did not offer me a loaner option until I came back the second time and stated that I will be canceling the service. This will be the last time I will service my car there! More

The associates are very welcoming. I especially like Eddie. He always make sure that I am well taken care of. The building is also comfortable. Eddie. He always make sure that I am well taken care of. The building is also comfortable. More