Jim Ellis Mazda Marietta - Service Center

No pressure and waiting room was very clean and safe. Listed what I needed done by priority. Very friendly staff. Keep me in the know about progress of service. Listed what I needed done by priority. Very friendly staff. Keep me in the know about progress of service. More

Service associate Ron was great. He greeted me promptly anf kept me updated frequently while answering any questions along the way. Pickup process was fast and easy and ahead of schedule. anf kept me updated frequently while answering any questions along the way. Pickup process was fast and easy and ahead of schedule. More

Employees were friendly and treated each customer with respect and answered every question that's was asked well mannered and a smile. Facility was very clean. respect and answered every question that's was asked well mannered and a smile. Facility was very clean. More

It’s been 3 yrs since I used Jim Ellis service, thought I would give them another chance. Huge mistake! Terrible customer service and dishonest. would give them another chance. Huge mistake! Terrible customer service and dishonest. More

I have been a customer with Jim Ellis Mazda since March 2007. Ninety five percent of my experiences with your company have continued to be pleasant. I can depend on your team to render the services needed 2007. Ninety five percent of my experiences with your company have continued to be pleasant. I can depend on your team to render the services needed. Thank you More

Jim Ellis Mazda and Eddie have taken good care of me for years. I trust them and the entire service team and will continue to drive from Dallas whenever my car needs expert service. years. I trust them and the entire service team and will continue to drive from Dallas whenever my car needs expert service. More

Eddie was very helpful in making me aware of what needed to be repaired on my vehicle. Also, efficient and friendly. Thank you your help. to be repaired on my vehicle. Also, efficient and friendly. Thank you your help. More

First I did not like to wait for a month for an available time for service. Otherwise the service was excellent and Mr Chuck was extremely helpful. available time for service. Otherwise the service was excellent and Mr Chuck was extremely helpful. More

Great people. The staff are efficient and friendly. I had routine service and two recalls. They had a loaner for the day ready and called me when service was complete. I only wished they had washed my car. I routine service and two recalls. They had a loaner for the day ready and called me when service was complete. I only wished they had washed my car. It was covered In dots of pollen. More

I feel like you are a rip off and do your customers a disservice. Things were missed and not needed on the check up. I took the vehicle to another place and the price decreased and service was quick and disservice. Things were missed and not needed on the check up. I took the vehicle to another place and the price decreased and service was quick and speedy. More