Jim Ellis Mazda Marietta - Service Center

Comfortable and spacious waiting area. I was provided continuous updates on the status of the service and alerted if anything additional was needed. Will continue to come back to this location. continuous updates on the status of the service and alerted if anything additional was needed. Will continue to come back to this location. More

Eddie was very nice and extremely helpful. Eddie guaranteed my 2002 Mazda Tribute would be fixed and he did exactly that! Thanks Eddie :) I would definitely bring my vehicle back for other service guaranteed my 2002 Mazda Tribute would be fixed and he did exactly that! Thanks Eddie :) I would definitely bring my vehicle back for other service work. More

I have no complaints about the actual service my 2019 Mazda 3 received. The cost of the service is extremely high. After service charges and tax $90.05 for an Oil Change seems way too high. I will find a Mazda 3 received. The cost of the service is extremely high. After service charges and tax $90.05 for an Oil Change seems way too high. I will find a more affordable place for my next Oil Change. More

Excellent Service as always! Each time I’ve gone for service to my 2020 Mazda 6, it’s been top notch start to finish great! service to my 2020 Mazda 6, it’s been top notch start to finish great! More

Jim Ellis Mazda is the place to go. Eddie Goines kept me informed every stop of the way. He even assisted me in researching of my car was under warranty...what a save 😊 informed every stop of the way. He even assisted me in researching of my car was under warranty...what a save 😊 More

I made an appointment for 11 o clock on a Saturday morning. I arrived at 10:45 and had to wait for 2 hours for an oil change. The fact that I had an appointment and still had to wait two hours is quit morning. I arrived at 10:45 and had to wait for 2 hours for an oil change. The fact that I had an appointment and still had to wait two hours is quite ridiculous. It should be advertised that simple services like an oil change take at least 2 hours even with an appointment. I’m very disappointed with the services here. More

They did a great job with my car.. I didn’t have to wait too long and everyone I dealt with was very helpful.. I appreciate it!! too long and everyone I dealt with was very helpful.. I appreciate it!! More

I never have to question, second guess or worry about anything when I come in for service with Eddie. I actually want to say thank you. anything when I come in for service with Eddie. I actually want to say thank you. More

No pressure and waiting room was very clean and safe. Listed what I needed done by priority. Very friendly staff. Keep me in the know about progress of service. Listed what I needed done by priority. Very friendly staff. Keep me in the know about progress of service. More

Service associate Ron was great. He greeted me promptly anf kept me updated frequently while answering any questions along the way. Pickup process was fast and easy and ahead of schedule. anf kept me updated frequently while answering any questions along the way. Pickup process was fast and easy and ahead of schedule. More