Back

Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,032 Reviews

1,032 Reviews of Jim Ellis Mazda Marietta - Service Center

Sort by
April 23, 2021

They were prompt and thorough. I was comfortable while I waited, and they answered all my questions. The vehicle came back to me good as new! More

by ALLENRA321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Apr 26, 2021 -

Jim Ellis Mazda Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Mazda Marietta! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2021

Thank you for the last 10 years. I have owned several Mazda’s and I appreciate each and everyone of the hard working employees at JEM! UNBELEIVABLE😎 More

by DEA1333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Apr 23, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could always help out! Thank you for your loyal business and kind words. Take care! - Madison Magnus, Customer Relations Manager

April 22, 2021

Comfortable and spacious waiting area. I was provided continuous updates on the status of the service and alerted if anything additional was needed. Will continue to come back to this location. More

by TLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Apr 22, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 20, 2021

I have no complaints about the actual service my 2019 Mazda 3 received. The cost of the service is extremely high. After service charges and tax $90.05 for an Oil Change seems way too high. I will find a More

by willspea2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Apr 21, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out. In regards to our pricing, we do our best to keep our prices competitive in our area. Please don't hesitate to reach out if you have any further questions or concerns. Take care! - Madison Magnus, Customer Relations Manager

April 20, 2021

Eddie was very nice and extremely helpful. Eddie guaranteed my 2002 Mazda Tribute would be fixed and he did exactly that! Thanks Eddie :) I would definitely bring my vehicle back for other service More

by Lynn Matthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Jim Ellis Mazda Marietta responded

Lynn, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 19, 2021

Excellent Service as always! Each time I’ve gone for service to my 2020 Mazda 6, it’s been top notch start to finish great! More

by ANTHONYJHAMILTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maron Dejour Smith , Doug Aldridge
Apr 20, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team is always a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 19, 2021

Jim Ellis Mazda is the place to go. Eddie Goines kept me informed every stop of the way. He even assisted me in researching of my car was under warranty...what a save 😊 More

by DENAD57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 16, 2021

I made an appointment for 11 o clock on a Saturday morning. I arrived at 10:45 and had to wait for 2 hours for an oil change. The fact that I had an appointment and still had to wait two hours is quit More

by ghoffman1004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie Goines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we do apologize for any inconvenience. Our service team and technicians do their best to get vehicles in and our within a timely manner, but sometimes delays may come up. Please reach out if you have any further questions or concerns. Best regards, Madison Magnus, Customer Relations Manager

April 16, 2021

They did a great job with my car.. I didn’t have to wait too long and everyone I dealt with was very helpful.. I appreciate it!! More

by sandywelte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rose Shuck
Apr 17, 2021 -

Jim Ellis Mazda Marietta responded

Hi, thank you for sharing your experience with us! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

April 16, 2021

I never have to question, second guess or worry about anything when I come in for service with Eddie. I actually want to say thank you. More

by LEAHDAWSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2021 -

Jim Ellis Mazda Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

...
18
...