Jim Ellis Mazda Marietta - Service Center

They were kind but didn't understand my problem at check in. Had to repeat to service tech. Problem not resolved. Waste of time as this could have been told to me when I scheduled appointment instead of was in. Had to repeat to service tech. Problem not resolved. Waste of time as this could have been told to me when I scheduled appointment instead of wasting a few hours driving from downtown and waiting in lobby. When I was signed out, Eddie said nothing more than no charge. Would have been nice to have explanation of why I had to come in or how technology has changed or if I had any other concerns or questions. More

I have used Jim Ellis Mazda service department for many years. They do good work at reasonable prices. I trust their work and suggestions that they make. years. They do good work at reasonable prices. I trust their work and suggestions that they make. More

They fixed the ac in my car beautifully! They were all super friendly and very fast. I will Always choose Jim Ellis. Never disappointed. Thank you! super friendly and very fast. I will Always choose Jim Ellis. Never disappointed. Thank you! More

Ron was fantastic - from start to finish. I’m always satisfied with my experience at this Mazda location. I’m so glad I bought and get serviced here. I’ll be in the Mazda family for a long time! satisfied with my experience at this Mazda location. I’m so glad I bought and get serviced here. I’ll be in the Mazda family for a long time! More

Reception was top notch including explanation of service. I waited for my car; waiting area was comfortable and I appreciated the WiFi availability. In addition to the service (recall, actually), technicia I waited for my car; waiting area was comfortable and I appreciated the WiFi availability. In addition to the service (recall, actually), technician also inspected the safety and maintenance condition of the car using a checklist showing that my car is in perfect working order. Lastly, car was washed; a nice and welcome additional service. More

Very friendly and professional. Told me up front how much time it would take and showed me what they were doing as the job moved on. Impressive! time it would take and showed me what they were doing as the job moved on. Impressive! More

Took my 2020 Mazda 6 in for it's 5k service and was greeted almost immediately by their assistant service manger. Eddie goines was very professional and got the job done quickly and painlessly. Thank y greeted almost immediately by their assistant service manger. Eddie goines was very professional and got the job done quickly and painlessly. Thank you. More

They were prompt and thorough. I was comfortable while I waited, and they answered all my questions. The vehicle came back to me good as new! waited, and they answered all my questions. The vehicle came back to me good as new! More

Doug was helpful, despite a poor beginning due to an issue with communication from a prior visit I received good service during my most recent visit. issue with communication from a prior visit I received good service during my most recent visit. More

Thank you for the last 10 years. I have owned several Mazda’s and I appreciate each and everyone of the hard working employees at JEM! UNBELEIVABLE😎 Mazda’s and I appreciate each and everyone of the hard working employees at JEM! UNBELEIVABLE😎 More