Jim Ellis Mazda Marietta - Service Center
Marietta, GA
1,032 Reviews of Jim Ellis Mazda Marietta - Service Center
I visited the Mazda dealership in Marietta for a new key fob needing to be programmed to my car and a servicing and everyone there was amazing! i believe that the worker who helped us was named Eddie and he fob needing to be programmed to my car and a servicing and everyone there was amazing! i believe that the worker who helped us was named Eddie and he was an amazing worker and did everything he could to help! the pricing was understandable for the labor and keys given to me that had been reprogrammed ( which were 3 in total) and they updated the system in my car because it was very very behind! none the less i will be going back if anything is needing to be worked on again! More
Eddie is very personable and friendly. He seems very knowledgeable and is happy to help. He told my husband about the tire special when we had the car in for last oil change so we came back and purchase knowledgeable and is happy to help. He told my husband about the tire special when we had the car in for last oil change so we came back and purchased 4 new tires. All in all a very positive experience and will return for future services on our CX5. More
My service advisor Maron Smith provided me with prompt and professional service with a smile. I especially like the video service evaluation. Remembering recommended services and their level of importan and professional service with a smile. I especially like the video service evaluation. Remembering recommended services and their level of importance is often a challenge after leaving the dealership. Now I have something I can refer back to for future appointments. Maron made sure to explain the priority and grouping of needed repairs. It's a great feature! More
Poor service poor communication wouldn’t recommend them to anyone.. Most definitely feel cheated and lied to I dealt with management whole time and you wouldn’t have thought that most definitely would love to anyone.. Most definitely feel cheated and lied to I dealt with management whole time and you wouldn’t have thought that most definitely would love to talk to owner Darrell More
Great service, Thorough, and fast! I really like the video that they send you after your service that shows what needs to be taken care of and suggestions. video that they send you after your service that shows what needs to be taken care of and suggestions. More
The staff was very efficient in getting my car serviced in a timely manner. My service advisor, Eddie G. explained my service and reminded me when to schedule my next service appointment. in a timely manner. My service advisor, Eddie G. explained my service and reminded me when to schedule my next service appointment. More
nice people and good service here. I am here to replace my backup light,the price is reasonalbe. Takes about 2 hours to get everything done my backup light,the price is reasonalbe. Takes about 2 hours to get everything done More
Amazing Service !!! Thank you so much Eddie Goines for Amazing Service !!! Thank you so much Eddie Goines for all your help. I will definitely come back to this location again. Highly recommend, excel Amazing Service !!! Thank you so much Eddie Goines for all your help. I will definitely come back to this location again. Highly recommend, excellent work More
Excellent service. My only suggestion is I wished we’d reviewed the invoice before I’d left. I found it confusing. Otherwise I am impressed by the quality of customer service. reviewed the invoice before I’d left. I found it confusing. Otherwise I am impressed by the quality of customer service. More
Slow to greet, surprised with length of time of recall repair, felt somewhat pushed about other (overpriced) repairs, had to inquire about readiness after wash. repair, felt somewhat pushed about other (overpriced) repairs, had to inquire about readiness after wash. More