Back

Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,030 Reviews

1,030 Reviews of Jim Ellis Mazda Marietta - Service Center

Sort by
December 28, 2021

The service advisor K J did a great job taking care of my vehicle and it's needs. He answered all my questions and was very professional. Great job! More

by jacrde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keir James
Jan 29, 2022 -

Jim Ellis Mazda Marietta responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 27, 2021

The service was performed quickly and the staff was very attentive, efficient, and very friendly More

by Gil.sergio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Jan 29, 2022 -

Jim Ellis Mazda Marietta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Mazda Marietta. Please don't hesitate to reach out if there's anything additional we can do for you.

December 25, 2021

From the Service Advisor to the status video to the waiting room area…all professional, courteous, and very nice. Thank you! More

by sig85nal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KJ
Jan 29, 2022 -

Jim Ellis Mazda Marietta responded

Hi, thank you so much for your positive comments about Jim Ellis Mazda Marietta! We hope to be of service to you again in the future. Best wishes, Jim Ellis Mazda Marietta

December 24, 2021

They are busy with recent consolidations, so while scheduling can be a challenge, they are friendly, courteous, accommodating, and honest. They send a video of observations prior to doing the service More

by PERCEPT.BIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maron Smith
Jan 29, 2022 -

Jim Ellis Mazda Marietta responded

Hi, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 24, 2021

Very friendly service advisors work here. They always keep the customers informed, with detailed information, about what work going to be done to their vehicles, and an estimated time that work will be d More

by talkinghead62
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Jan 29, 2022 -

Jim Ellis Mazda Marietta responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 23, 2021

Service advisor was excellent and made sure that I was taken care of. He deserves a raise. More

by Sleyva1840
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Jan 29, 2022 -

Jim Ellis Mazda Marietta responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2021

dealership was convenient and cleansales people were dealership was convenient and clean sales people were attentive and took care of my needs More

by brockyeates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
keir james
Jan 29, 2022 -

Jim Ellis Mazda Marietta responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 19, 2021

Jim Ellis Keeps You Aware Of Everything From The Time You Hand Over The Key, Always Can Rely On A Honest Truthful Inspection & Have Good Work Done. Every Visit Makes Me Proud I Chosed The Right Place. More

by Cece2beautiful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Was Awesome!, Maron Smith
Jan 29, 2022 -

Jim Ellis Mazda Marietta responded

Hi, we are so happy to read such a great review about Jim Ellis Mazda Marietta! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2021

The service I received was excellent. I especially liked the service video that was provided. More

by Amykramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Uko, Rose Shuck, Maron Smith
Jan 29, 2022 -

Jim Ellis Mazda Marietta responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

December 09, 2021

I trust Mazda to work on my car. Eddie Gaines is my service manager & is great! He takes good care of me. More

by tweetybird
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Jim Ellis Mazda Marietta responded

Hi, we are so happy to read such a great review about Jim Ellis Mazda Marietta! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
11
...