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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,068 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,068 reviews

November 17, 2020

We were very pleased with our experience at the dealership. The place was spotless, efficient and friendly. We felt we all of the people were well trained and extremely knowledgeable. Our sales rep More

by CTATUM2059
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Jim Ellis Mazda Marietta responded

Hi, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 14, 2020

I’m always impressed by the service Jim Ellis Mazda Marietta provides! They are friendly, helpful, and help me get the service I need to keep my car running smoothly. More

by shelbimn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl NeSmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rose Shuck
Nov 17, 2020 -

Jim Ellis Mazda Marietta responded

We strive for 100% customer satisfaction so we are glad to hear you found that to be the case. Please feel free to reach out to us if you ever need anything else. Take care!

November 13, 2020

This is my second Mazda that I’ve purchased from this dealership and I’m satisfied with my purchase. I spent a good amount of time with the sales rep, Roosevelt. He was knowledgeable and helpful. The fin More

by CHARONLEONARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roosevelt Standifer, Nestor Diya
Nov 17, 2020 -

Jim Ellis Mazda Marietta responded

Hi there, we're happy to hear that you had an overall positive buying experience with Roosevelt and the team. Please don't hesitate to reach out to us if you ever need anything else. We hope you have a fantastic day, and enjoy your new Mazda!

November 13, 2020

I received very friendly and prompt service. It’s a pleasure to visit your service department and show room. I look forward to my next visit! More

by GWENWARMELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Nov 17, 2020 -

Jim Ellis Mazda Marietta responded

Hi there, thank you for the review and high star rating! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

November 12, 2020

Ron Smith was a absolute rude and sarcastic person who doesn’t really understand how to communicate with people and refuses to accept when he is wrong. More

by Derrick Windley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie Goines
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Keith Paulk, Peter Uko
November 12, 2020

Doug is great! Always good customer service from him. Premises are clean, with coffee, water and snacks- always good when you are waiting. He kept me updated. More

by SARA_CROZIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Nov 15, 2020 -

Jim Ellis Mazda Marietta responded

Sara, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

November 12, 2020

Maron was very cordial and was a great communicator. He found the problem with my tire and made recommendations. I would recommend him as your service advisor. More

by sherri.dombi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Nov 15, 2020 -

Jim Ellis Mazda Marietta responded

Sherri, thank you for your kind review; we are happy to pass along your comments to Maron! Thanks again for the recommendation, and have an amazing day!

November 12, 2020

Great experience. Everyone was so nice, pleasant and professional. A truly pleasant experience. I would recommend Jim Ellis to anyone looking to purchase a car. More

by cmh0551@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Jim Ellis Mazda Marietta responded

Your comments keep us motivated and working hard for all our guests, Christina! Thanks for the recommendation, and have an amazing day!

November 11, 2020

Great experience! So happy with my new Mazda cx 5. The whole process took less then a couple hours. Would definitely recommend working with this team. More

by DIANA.JASIONEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marion Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Jim Ellis Mazda Marietta responded

Hello, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

November 11, 2020

Mr. Hilton is the Best ! He was so knowledgeable and kind. Helpful from the beginning to the end . Thank you Mr. Hilton! I am very happy with my new mazda. More

by juan6706
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Rosario
Nov 15, 2020 -

Jim Ellis Mazda Marietta responded

Hello, thanks for highlighting some of our staff who provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

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