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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,068 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,068 reviews

November 20, 2020

This is a great dealership. I bought four cars from them. I always go to Hilton Young to be my salesman. He is the best! More

by ADITONYRCPT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Nov 23, 2020 -

Jim Ellis Mazda Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Hilton here at Jim Ellis Mazda Marietta! We look forward to your next visit! Take care!

November 20, 2020

My service experience was excellent. Service Consultant Eddie Goines was very professional and after 1.5 hours, my car was serviced and much cleaner than when dropped off. More

by AMILLS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Jim Ellis Mazda Marietta responded

Hello, thank you for writing this fantastic review and giving our dealership with a five star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 20, 2020

Maron was great! He helped me promptly and fast. I do wish other employees could smile and are more willing to help. I did stand there for a bit until Maron acknowledged me and helped me. There were othe More

by MITULPATEL9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Nov 23, 2020 -

Jim Ellis Mazda Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 19, 2020

Came in 1 pm arranged time took 3 hours to do an oil change Ridiculous Sine my son had to be at work at 3 pm moo More

by SPATEL9906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Aldridge
November 19, 2020

I brought my car in for a recall. Service was finished earlier than the time Maron quoted me. Maron was friendly and helpful. Waiting area was comfortable while I waited on my car. More

by kspaeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Nov 23, 2020 -

Jim Ellis Mazda Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Maron here at Jim Ellis Mazda Marietta! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2020

Great Service provided by Maron Smith. Not sure what else to say about his exceptional excellent customer service he gave to me. I will always have him service my car. More

by miriamtsoka
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Nov 23, 2020 -

Jim Ellis Mazda Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Maron here at Jim Ellis Mazda Marietta! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 18, 2020

The sales team and finance were topnotch. They made the experience very pleasant, transparent, and very easy. Getting to test drive a couple of different vehicles was also easily done. More

by HUNTERDC9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Chernov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosario
Nov 23, 2020 -

Jim Ellis Mazda Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 18, 2020

Bought a car with my 22 year old daughter. I wanted my daughter to learn. Marion did an excellent job including and explaining her. The process was professional and very easy. Hannah did a really great jo More

by KRISTEN.BROWN97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marion Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Jim Ellis Mazda Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Mazda Marietta! We hope to be of service to you again in the future. Best wishes, Jim Ellis Mazda Marietta.

November 17, 2020

The wait time was excessive. I do not appreciate receiving a list of other things wrong with my vehicle. I was there for a specific purpose. I did not ask for an inspection. More

by maestrokyle75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie Goines
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2020

We always use Jim Ellis Mazda Marietta for all our automotive service needs. Eddie and Doug are the best most friendly service techs in town. More

by JIM.MILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Rose Shuck
Nov 19, 2020 -

Jim Ellis Mazda Marietta responded

Hi Jim, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks for the positive feedback, and we hope that you have a great day!

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