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Jim Ellis Mazda Marietta
Marietta, GA
2,068 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,068 reviews
December 22, 2020
I don't appreciate of NOT being told of ALL charges of what would be done. I had to ASK that another estimate of charge be provided BEFORE I sign. Will NOT come there ever again since I WAS OVERCHARGED !! what would be done. I had to ASK that another estimate of charge be provided BEFORE I sign. Will NOT come there ever again since I WAS OVERCHARGED !!@ More
by Dv6461
Verified CustomerEmployees Worked With
December 22, 2020
The wait was reasonable. I was pleased that they had food and beverages provided in the large waiting area. TV to keep my young son occupied. They answered all my concerns with the video from the service ba and beverages provided in the large waiting area. TV to keep my young son occupied. They answered all my concerns with the video from the service bay. I was able to bring home what the provider of service informed me of. More
by timletabenton
Employees Worked With
Maron Smith
December 21, 2020
Great service friendly people very easy wait. Will come again in May. Thanks again for an easy experience getting my car serviced. Hope that is 25 words. Lol again in May. Thanks again for an easy experience getting my car serviced. Hope that is 25 words. Lol More
by GLAB61050
Employees Worked With
December 21, 2020
Your rates are extremely expensive.I was quoted $89.95 , but when I left it was $101.00. You need to offer more discounts to customers. but when I left it was $101.00. You need to offer more discounts to customers. More
by shaleona56
Employees Worked With
December 20, 2020
Eddie was extremely helpful and worked with me to meeting my deadline of getting my car back. He also helped me get a discount where possible. Really great service. Look forward to working with him again at my deadline of getting my car back. He also helped me get a discount where possible. Really great service. Look forward to working with him again at my next visit. - Kelsey More
by Kelsey Tate
Employees Worked With
December 19, 2020
Excellent work and friendly people. The whole place is clean . The waiting area is outstanding with TVs and snacks. I really recommend this place. Great Job ! clean . The waiting area is outstanding with TVs and snacks. I really recommend this place. Great Job ! More
by Damaris
Employees Worked With
Doug Aldridge
December 19, 2020
Excellent service. Eddie Goines is great!He is always Excellent service. Eddie Goines is great! He is always helpful and courteous. Keeps updated on service. Goes over what was done previously as well a Excellent service. Eddie Goines is great! He is always helpful and courteous. Keeps updated on service. Goes over what was done previously as well as what is due. More
by ROBINRKR
December 18, 2020
Service was done quickly and safely, loaner was clean and the process was quick. Covid measures are in place to protect employees/ customers. Appointment availability was also a plus. the process was quick. Covid measures are in place to protect employees/ customers. Appointment availability was also a plus. More
by BCASTILLO
Employees Worked With
December 18, 2020
Wonderful experience. Ron was awesome and I so appreciate Jose giving me a ride back and forth so I would not have to sit around for a few hours. Car was done in less time and it was great to get appreciate Jose giving me a ride back and forth so I would not have to sit around for a few hours. Car was done in less time and it was great to get a car wash. The staff here are very friendly. 2 thumbs up! More
by jenmclifford
Employees Worked With
Ron
December 18, 2020
They did a great job very pleased they replaced the recalled airbag and that was good. The best was the reprogramming of my transmission which I hadn’t planned for but was recommended. it’s never run t recalled airbag and that was good. The best was the reprogramming of my transmission which I hadn’t planned for but was recommended. it’s never run this good. And service was superb. Thank you. Lillian Thomson More
by johnlilliana
