Back

Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,068 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
Contact Dealership

1715 Cobb Parkway SE

Marietta, GA

30060

Directions

By Type

Showing 2,068 reviews

January 15, 2021

Nice clean and friendly...Unexpected car wash was a nice gesture. Eddie was helpful and the overall service experience was great! Glad I came by! More

by WMOUTLAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian and Rose
Jan 18, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Jan 18, 2021 -

Jim Ellis Mazda Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

January 15, 2021

Eddie is always great. Takes way too long to get oil change though. Also price is always pretty high for a simple oil change and tire rotation. More

by DOUGHERTYS44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie is always a great help! We apologize if your service appointment took longer than expected, and we do try to keep our pricing competitive within our area. If you have any further questions or concerns, please don't hesitate to reach out to us. Take care! - Madison Magnus, Customer Relations Manager

Jan 18, 2021 -

Jim Ellis Mazda Marietta responded

Hi, thank you for sharing your experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2021

It was a great experience rhayn was our sales associate. We bought a cx5 and everyone was so helpful and nice. We are very happy with our choice to purchase here. More

by melody.pinion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhyan
Jan 15, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope you love your new CX-5. Take care! - Madison Magnus, Customer Relations Manager

January 14, 2021

Took longer than I expected but overall very good service. Rhyan was very helpful and will recommend him to others. Will be back to fix blemish on car scheduled for 1/18/21. More

by kentmeeks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhyan Johnson
Jan 15, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Rhyan was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

January 14, 2021

Great, efficient, and quality service. Friendly and helpful service agents who answered all my questions and addressed my concerns and I enjoyed working with them. More

by annemyers21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Jan 15, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

January 14, 2021

Brunno was great and I love my car. I’m looking forward to enjoying my car a long time. This is my first Mazda and won’t be my last. More

by coll1249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oleg Robu.... Had fun working with him.
Jan 15, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Brunno was a great help! We're so glad that we could help out, and we hope you love your new Mazda. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

January 14, 2021

It was a good experience overall. Buying a car is never easy. I traveled three hours to make the deal happen. In fact they are still working on details I wanted after the sale. More

by JKMcGaha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

January 13, 2021

My daughter and I had a great experience with Zack and Paul. We showed up pretty late on a Saturday and cut a quick deal on a nice used CX-5. More

by steve@stevedevinney.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack
Jan 14, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Zack & Paul were great helps! We're so glad that we could help out, and we hope you love your CX-5. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

January 12, 2021

Hilton, Hannah, and everyone else I encountered there were extremely pleasant and easy to work with. Because of the level of service, they gained a new customer! I have never owned a Mazda and my first More

by ERICA F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Hilton, Hannah, and the rest of our team were such great helps! We're so glad that our team was able to help out, and we hope you love your new Mazda. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

January 12, 2021

The only reason I say “No” is because I don’t appreciate items moved in my car and not being placed back where it belongs. If not able to, notes should be left to make me or any other car owner aware. My mi More

by M.WEST84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rose Shuck
Jan 14, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. After speaking with our Service Manager & Advisor, we have determined that there was a miscommunication with your service visit. We apologize for the miscommunication and any inconvenience this may have caused you. Please reach out if you have any further questions or concerns. Take care! - Madison Magnus, Customer Relations Manager

...
87
...