Jim Ellis Mazda Marietta

This was my third lease with Jim Ellis Mazda. A big part of my decision to renew is Mike Fresquez. He is a professional who provides excellent customer service. I also feel that the dealership provides go of my decision to renew is Mike Fresquez. He is a professional who provides excellent customer service. I also feel that the dealership provides good incentives for buyers who remain loyal. More

I appreciate the professionalism of Hilton Young assisting me with selecting my vehicle. Everyday I look forward to driving my CX-5. I Thank you. assisting me with selecting my vehicle. Everyday I look forward to driving my CX-5. I Thank you. More

Our salesman was awesome as was the dealership. The car was great until they washed it and I got home snd noticed the large scraps on the bumper and crack was great until they washed it and I got home snd noticed the large scraps on the bumper and crack More

Hello when I came here to get a car, Ivan was a great seller. Excellent communication and everything was good. Hannah was terrible. Big liar seller. Excellent communication and everything was good. Hannah was terrible. Big liar More

Car was returned with low pressure warning light still lit. I noticed a gash in one of the tires and inquired...they said it was brought in that way and they notated it and took a picture...however failed lit. I noticed a gash in one of the tires and inquired...they said it was brought in that way and they notated it and took a picture...however failed to mention the issue to me in regard to the service and inspection and what needed to be addressed. If they knew about the issue and failed to address it...that is horrible service since you take a car for service to address issues that may need to be addressed. Or the issue is something that was a result of what they did. The following morning after they dropped off the car to me, without me having yet driven the car, one tire was completely flat. They rotated the tires during the service so not sure what else they did, but car came back in worse shape than when i brought it to them. Spoke with gentleman in the service department and his response was “we all make nistakes”! Really? More

Service people are as nice as they can be. Have confidence in their expertise. Had a very positive experience and will certainly return as needed. confidence in their expertise. Had a very positive experience and will certainly return as needed. More

Doug was very friendly and helpful. I appreciated the covid procedures. The waiting room was nice, spacious, comfortable and not crowded at all. Good experience! covid procedures. The waiting room was nice, spacious, comfortable and not crowded at all. Good experience! More

One and a half hour wait seems like a long time for a scheduled first service appointment on the 2020 CX 5 Mazda. .but glad of no charge scheduled first service appointment on the 2020 CX 5 Mazda. .but glad of no charge More

Exceptional service. Professional. Efficient. Comfortable, clean, modern, hospitable waiting room/lobby area. Welcoming. Great location. Friendly staff. Great, great, great, great, great, great, Comfortable, clean, modern, hospitable waiting room/lobby area. Welcoming. Great location. Friendly staff. Great, great, great, great, great, great, great work. More

Good place to buy car. Good price. Friendly staff. There was delay in paperwork as the place was busy. Had wait for couple of hours even when called ahead. was delay in paperwork as the place was busy. Had wait for couple of hours even when called ahead. More