Jim Ellis Mazda Marietta
Marietta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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The additional recommendations were reasonable. My technician explained thoroughly the additional cost and the additional Always excellent service, that’s why I keep coming back! technician explained thoroughly the additional cost and the additional Always excellent service, that’s why I keep coming back! More
Very helpful! Eddie was my primary contact through the process and kept me up to date with when the parts were ordered as well as being flexible with scheduling the appointment once the parts came in. process and kept me up to date with when the parts were ordered as well as being flexible with scheduling the appointment once the parts came in. More
Easy process because i could book my appointment online. Great customer service from Eddie. I really liked getting the video from the technician as he inspected my car before doing any work. Great customer service from Eddie. I really liked getting the video from the technician as he inspected my car before doing any work. More
Excellent service! Thank you Mike for going the extra mile, on getting us a great deal and making our car buying experience a positive one. mile, on getting us a great deal and making our car buying experience a positive one. More
Eddie did a great job. Very happy will be back! He even ordered touch up paint for my vehicle from the parts department and had it ready for me upon my return. ordered touch up paint for my vehicle from the parts department and had it ready for me upon my return. More
The service department took care of my issue (rattle in dash) in a courteous and professional manner. The work was covered under my warranty so I do not have an opinion on the price. dash) in a courteous and professional manner. The work was covered under my warranty so I do not have an opinion on the price. More
Our process began with an online search for a Mazda CX-30. Mike Fresquez immediately responded with an offer on the exact car we were interested in. Upon arriving for our appointment, our temperatures CX-30. Mike Fresquez immediately responded with an offer on the exact car we were interested in. Upon arriving for our appointment, our temperatures were taken and masks required, which made me feel very comfortable. The showroom was very clean and well-appointed. The car was ready for our test drive which was easy thanks to Mike’s knowledge of all the electronics on board. For our purchase, we decided to use the in house financing. Ivan Chernogortsev was our financial representative. He was very cordial and knowledgeable. We were satisfied with the loan he secured for us. He then presented our extended warranty options which we felt were unnecessary due to the car’s reliability ratings. After repeated options, which we declined, my husband and I began to feel slightly pressured to add something onto the loan. Ivan thoroughly explained all paperwork that we signed, and our overall financial experience was satisfactory. After rejoining Mike, he helped me upload the Mazda app to my phone, connected the app and Bluetooth from my phone to the car, and explained some additional features. As we drove away in our new Mazda, I felt that we had experienced a very successful day. We look forward to many adventures in our beautiful new car! More
Excellent service as always. Your service advisors are very professional and very compassionate people! I will continue to bring my CX5 Mazda to your location. very professional and very compassionate people! I will continue to bring my CX5 Mazda to your location. More
No pushy salespeople and a friendly atmosphere. Internet sales information made it easy to negotiate. I was able to most of the work online and remotely. sales information made it easy to negotiate. I was able to most of the work online and remotely. More