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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,068 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,068 reviews

January 25, 2021

The additional recommendations were reasonable. My technician explained thoroughly the additional cost and the additional Always excellent service, that’s why I keep coming back! More

by lsm1289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Jan 25, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

January 25, 2021

Very helpful! Eddie was my primary contact through the process and kept me up to date with when the parts were ordered as well as being flexible with scheduling the appointment once the parts came in. More

by tyberz52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rose Shuck
Jan 25, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

January 25, 2021

Easy process because i could book my appointment online. Great customer service from Eddie. I really liked getting the video from the technician as he inspected my car before doing any work. More

by Helen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Jim Ellis Mazda Marietta responded

Helen, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Jan 27, 2021 -

Jim Ellis Mazda Marietta responded

Helen, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

January 23, 2021

Excellent service! Thank you Mike for going the extra mile, on getting us a great deal and making our car buying experience a positive one. More

by madcirq
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mike was a great help! We're so glad that we could help out, and we hope you love your new car. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

January 22, 2021

Zachery was friendly and willing to help! He helped me get the best deal and the car I wanted! I would recommend him to my friends. More

by sarahskim97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachery
Jan 22, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Zachery was a great help! Thanks again for your business and recommendation, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

January 22, 2021

Eddie did a great job. Very happy will be back! He even ordered touch up paint for my vehicle from the parts department and had it ready for me upon my return. More

by Jaj_jinks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! We're so glad that our team could help out, and we hope to see you next visit. Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

January 22, 2021

The service department took care of my issue (rattle in dash) in a courteous and professional manner. The work was covered under my warranty so I do not have an opinion on the price. More

by SGMORAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

January 22, 2021

Our process began with an online search for a Mazda CX-30. Mike Fresquez immediately responded with an offer on the exact car we were interested in. Upon arriving for our appointment, our temperatures More

by sepeck1157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Chernov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so glad that Mike & Ivan were great helps! We're so glad that our team was able to help out, and we hope you love your new Mazda CX-30. Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

January 21, 2021

Excellent service as always. Your service advisors are very professional and very compassionate people! I will continue to bring my CX5 Mazda to your location. More

by JOHN_JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Jan 22, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

January 20, 2021

No pushy salespeople and a friendly atmosphere. Internet sales information made it easy to negotiate. I was able to most of the work online and remotely. More

by davidaschenbach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demarius Watson
Jan 21, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

Jan 21, 2021 -

Jim Ellis Mazda Marietta responded

David, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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