Back

Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,067 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
Contact Dealership

1715 Cobb Parkway SE

Marietta, GA

30060

Directions

By Type

Showing 2,067 reviews

January 30, 2021

Fast friendly service. Had my first oil change and service which was complimentary. Everything checked out great, they even washed my car, before I picked it up. More

by KARENWIRTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

January 29, 2021

Great service from my salesman Feroz and Eddie who assisted me in the service dept. Thank you Feroz for getting me an appt; greatly appreciated More

by enm02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Feroze Iqbal
Jan 30, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team was able to help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

January 29, 2021

Very easy and pleasant car buying experience! Marion and the team are stellar! I traded in my Lexus for a 2021 CX 5!. Glad I did! More

by MPOWNYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marion Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Marion & our team could help out! Thank you again for your business and kind words, and we hope you love your new CX-5. Take care! - Madison Magnus, Customer Relations Manager

January 28, 2021

Prices are to high compared to other mazda dealerships. The overview of the work to be done by the technician was explain very well. Also the waiting area was very clean. More

by Evelene Steward-Clark
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Goines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2021 -

Jim Ellis Mazda Marietta responded

Evelene, thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are happy to hear that we were able to help out, and we do try our best to keep our prices competitive in our area. Thank you again for your business and feedback. Take care! - Madison Magnus, Customer Relations Manager

January 28, 2021

Doug kept me apprised of the progress on my car. However, progress is the problem. 3.5 hrs to do a 60min job is unacceptable. It’s a staffing issue. You need contingency workers who can work as needed. More

by 63heretiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Jan 29, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are so pleased to hear about your experience with us, and we apologize for any inconvenience your wait time may have caused you. Please reach out if you have any further questions or concerns. Take care! - Madison Magnus, Customer Relations Manager

January 27, 2021

Amazing experience! From Zach, our salesperson, to signing the papers in the finance managers office. Everything was smooth, quick, and amazing! Would definitely buy here again, or recommend to anyone More

by A_D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary
Jan 28, 2021 -

Jim Ellis Mazda Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Zach here at Jim Ellis Mazda Marietta! We value our customers and we look forward to seeing you on your next visit. Take care!

January 27, 2021

Very pleasant, work done quickly and price was less than estimate. Can’t beat that. Now I am using up the words that are required. More

by Peterjohanlon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Jan 28, 2021 -

Jim Ellis Mazda Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

January 27, 2021

Marion was great to work with. He knew the car, the value it adds, and worked to understand my situation as well. His help getting the price I wanted and the vehicle I wanted was exceptional. It was the most More

by jarred.mosher5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marion Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Marion was a great help! We're so glad that our team was a great help, and we hope you love your new car. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

January 27, 2021

Excellent customer service, excellent vehicle! Will recommend to friends and family. (This shouldn’t need twenty five words for it to let you proceed to...) More

by madcirq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Take care!

January 25, 2021

The additional recommendations were reasonable. My technician explained thoroughly the additional cost and the additional Always excellent service, that’s why I keep coming back! More

by lsm1289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Jan 25, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

...
84
...