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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,067 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,067 reviews

February 28, 2021

Mike was the best. So loyal to the brand and knowledgeable. We loved working with Mike. Helped us xx off everuthing on our list. Thanks More

by SUSANMYLENBUSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah, Nestor Diya
Mar 01, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mike was a great help! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

Mar 01, 2021 -

SUSANMYLENBUSCH responded

Our pleasure.

February 26, 2021

No pressure , did not have to haggle to get my price. No back and forth with sales manager. Great experience. Delivery service was on time and very helpful with setting up garage door interface. Very nic More

by sheathmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
Feb 26, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

Feb 26, 2021 -

Jim Ellis Mazda Marietta responded

Hello there, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

February 26, 2021

I love coming in to this dealership for service on my vehicle. Everyone is friendly, helpful and professional. I have never left with an unresolved issue. More

by LEAHDAWSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2021 -

Jim Ellis Mazda Marietta responded

Hi, thank you for sharing your experience with us! Thank you so much again for choosing Jim Ellis Mazda Marietta as your first choice for service!

February 26, 2021

Greeted promptly by friendly and helpful staff. I appreciated being welcomed and offered a quiet and clean place to wait. The service did not take long and Eddie made sure all questions were answered More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2021 -

Jim Ellis Mazda Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

February 25, 2021

I can’t remember the guys name but he had great customer service skills. I will definitely be back to that Mazda dealership if I ever need car service. More

by alvincampbell6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Feb 25, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

February 25, 2021

It was my first time at Mazda Marietta and everyone was professional and polite. I enjoyed working with Hilton. He was knowledgable and friendly during the test drive. The manager was also easy to work wit More

by MARINO.MONI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Hilton and our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

February 24, 2021

Excellent service!! I will recommend this location to all my friends and family. Everyone was so welcoming and really listened to my concerns. Everything was handled with professionalism. I worked with thre More

by kysmommielia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager

February 24, 2021

I always feel I receive impeccable service at Jim Ellis Mazda Marietta. It was a little long receiving my car back after service was complete, but it was also relatively busy, so no harm done, indeed. Th More

by JL2014Mazda6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Rose Shuck
Feb 24, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

February 24, 2021

Professional and considerateThe price and service is Professional and considerate The price and service is definitely the best among all dealerships I visited before I made the final purchase decision o More

by rudyzhang073
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feroze Iqbal
Feb 25, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

February 24, 2021

I waited over 2 hrs for an oil change & rotated tires with an appointment. Way too long. That never happens at EdVoyles Honda. The wait should have been shorter given the fact that my appointment was sch More

by BSAMS80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Feb 25, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We apologize for any inconvenience your wait time had caused you, and we do thank you for your patience. We do our best to get our customers in and out as quickly and efficiently as possible, but sometimes a delay can happen. Again, we truly apologize for any inconvenience and we thank you for your patience. Please reach out if you have any further questions or concerns. Best regards, Madison Magnus, Customer Relations Manager

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