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Jim Ellis Mazda Marietta

Marietta, GA

Overview
Employees
Reviews
Vehicles
4.8
2,067 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,067 reviews

March 11, 2021

Everyone at the dealership is friendly, knowledgeable and helpful. It is the reason we are repeat customers. The service department is great and the sales team is too. More

by KARAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhyan
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Mar 12, 2021 -

Jim Ellis Mazda Marietta responded

Karac, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 11, 2021

Everyone was so friendly and really made me feel welcomed. Kamie was lively and took my temperature in a timely manner. Such a great place! More

by Carlover162
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl NeSmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian, Claudia, Kamie, Doug Aldridge, Peter Uko, Rose Shuck
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Mar 12, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 11, 2021

Doug was great and very helpful. I have had him service my car the last few times I have come in and he always let’s you know what needs work but is never pushy ! More

by MONICAGARRETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
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Mar 12, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Doug was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 10, 2021

Eddie does a great job very helpful making sure I'm satisfied he has been my service advisor for years and would recommend their service More

by BARBARA.STYLES
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! Thank you again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager

March 10, 2021

Eddie did an awesome job of explaining what needed done, updating me throughout my wait, and making sure everything was done correctly before I left. More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
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Mar 10, 2021 -

Jim Ellis Mazda Marietta responded

Jessica, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Mar 10, 2021 -

Jim Ellis Mazda Marietta responded

Hello, thanks for highlighting some of our staff who provided you with such a positive experience, Jessica! Please let us know if there is ever anything else we can do for you! Safe travels!

March 09, 2021

Every one was friendly, helpful and professional. The staff stayed and accommodated us to make the sale happen. We worked with Damarius Watson. Thank you. More

by SHEILADMCD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Damarius Watson
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Mar 10, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Damarius was a great help! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Mar 10, 2021 -

Jim Ellis Mazda Marietta responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks for the positive feedback, and we hope that you have a great day!

March 05, 2021

Eddie Goines has always been the best! Always providing great service and keeping it honest. He will never suggest services that are not needed for my car. More

by m0m0racing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 03, 2021

The Jim Ellis Mazda Team did a great job getting me the vehicle I wanted at the price I was looking for. It was a truly easy and relaxed experience. More

by dawzilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Chandler, Zachary Miller-Batson
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Mar 04, 2021 -

Jim Ellis Mazda Marietta responded

Hi Dawzilla, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Mazda Marietta! Please let us know if there is ever anything else we can do for you! Safe travels!

March 03, 2021

Great service. Doug goes above and beyond to ensure that my service is executed in a timely manner. He also provides periodic feedback on the status of the service More

by PATTI_LUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
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Mar 04, 2021 -

Jim Ellis Mazda Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience. At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

March 03, 2021

Eddie in service is great. He has taken care of our multiple Mazda’s from when Mazda was at previous location. I know that folks will take care of my car issues. More

by ncth valerie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2021 -

Jim Ellis Mazda Marietta responded

Hello, your comments keep us motivated and working hard for all our guests. Please let us know if there is ever anything else we can do for you! Safe travels!

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