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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,067 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,067 reviews

March 17, 2021

We were very satisfied with our experience at Jim Ellis Mazda Marietta. Our sales consultant Mike Fresquez was very professional, knowledgeable and friendly. We are very pleased with the overall buying pro More

by DNLBET
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

March 16, 2021

It was a great experience. I was greeted promptly upon arrival and the staff took care of my service issue in a ver reasonable amount of time. More

by BILLYGC49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 16, 2021

Great service, Maron Smith was awesome and beyond friendly. I will definitely be coming back to this Mazda location for my service needs. So nice that my first service was free of charge as well sinc More

by DIANA.JASIONEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Mar 16, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Maron and our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 16, 2021

As always a great experience everyone is always nice and knowledgeable.. I’ve never had a problem with anything or any employee so far at this location. More

by Cp03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Mar 17, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 16, 2021

I visited this dealership for a much needed repair for my vehicle, I left instead with a $2k bill. The service manager did not honor my request of letting me contact my insurance agent myself and filed a cl More

by Anon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rose Shuck
May 15, 2021 -

Jim Ellis Mazda Marietta responded

Hello Anon, I’m sorry to read that you will not return in the future. We value your business and were only following the proper procedure for working with warranty companies. We didn’t intend for the mailer to upset you. Please feel free to contact me directly if you would like to discuss it further. Thank you, Daryl NeSmith, General Manager daryln@jimellis.com

March 15, 2021

We drove 50 miles to see the Mazda 3 Turbo no other dealer had in stock. Your new facility is beautiful and we are so impressed with our sales person, Ivan Chernogortsev. His courteous professional ser More

by boglema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Chernov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Ivan was a great help! Thank you again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

March 13, 2021

Bruno was great to deal with. I got all the options I wanted on the vehicle and fair was fair. Financing was very easy as well More

by JULZDAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bruno was a great help! Thank you again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

Mar 16, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bruno was a great help! Thank you again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

March 13, 2021

They are very respectful, service is always professional. They keep me informed during the service appointment. The waiting room is very clean. I have purchased multiple vehicles over the years with this More

by AFAM16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Mar 16, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 13, 2021

Your staff has been cooperative and skillful for some number of years. It is my policy to stay with those who do right by me. Until this changes, I'll keep coming back. More

by zeus0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Uko
Mar 15, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 12, 2021

Doug Aldridge goes above and beyond each and every time I have the opportunity to work with him. Great customer service experience on a whole. More

by TDSWAFFORD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Mar 12, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Doug is always a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

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