Jim Ellis Mazda Marietta

I bought the Honda on March 9th, 2021. The sales experience went Mr. Roosevelt went well. I would buy from Jim Ellis Mazda in Marietta, Georgia again. experience went Mr. Roosevelt went well. I would buy from Jim Ellis Mazda in Marietta, Georgia again. More

Mr. Standifer did an excellent job of demonstrating the vehicle, guided us through the purchase process, and explained the car controls and features in great detail upon delivery. We were in the market fo vehicle, guided us through the purchase process, and explained the car controls and features in great detail upon delivery. We were in the market for one vehicle but ended up purchasing two. Hannah was very helpful and good to work with during the financing process. The rest of the staff that we engaged with were all very friendly and helpful. Overall it was an excellent experience. More

The service provided was excellent as always. My service rep, Eddie, was very knowledgeable and patient explaining my options. In addition, the time spent repairing my vehicle was reasonable. rep, Eddie, was very knowledgeable and patient explaining my options. In addition, the time spent repairing my vehicle was reasonable. More

Maron Smith, my service advisor, provided exceptional service, excellent communication & an outstanding experience. Staff members also very friendly & courteous. Well done Jim Ellis Mazda! Always will be service, excellent communication & an outstanding experience. Staff members also very friendly & courteous. Well done Jim Ellis Mazda! Always will be a first choice. More

We are just so tired of the upsell.I came in for an oil We are just so tired of the upsell. I came in for an oil change and tire rotation. They said we urgently needed a gasket, but didn’t tell us that i We are just so tired of the upsell. I came in for an oil change and tire rotation. They said we urgently needed a gasket, but didn’t tell us that it was out of stock until they had completed $500 more work. We call xx. More

I was suppose to get full synthetic oil for my Lexus and they put conventional oil without asking me on Sat. I want it corrected. they put conventional oil without asking me on Sat. I want it corrected. More

Very comfortable atmosphere why sitting waiting for work on car to be performed. My car was serviced and is running quite well. Thanks very much. on car to be performed. My car was serviced and is running quite well. Thanks very much. More

Ron was informative with every step. Walked me to waiting area. I felt like he listened to me with my questions and answered them. If he didn’t know the answer, he would find out what it is then tell me. Gre area. I felt like he listened to me with my questions and answered them. If he didn’t know the answer, he would find out what it is then tell me. Great customer service! More

Was friendly and informative. Didn't feel pressured to purchase and kept making sure we were comfortable. He took the time to go over all the features and find answers to all of our questions. purchase and kept making sure we were comfortable. He took the time to go over all the features and find answers to all of our questions. More

Made my purchase painless and left satisfied that I got my deal. Set my expectations up front and Management` listened and came back with the recent gut price. my deal. Set my expectations up front and Management` listened and came back with the recent gut price. More