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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,067 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,067 reviews

April 14, 2021

Excellent service and was never pressured when it came to purchasing my vehicle. Rhyan made me feel at ease with my pricing options and did his heat to ensure I found a vehicle that met what I was looking fo More

by ANDREWCHETCUTI1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhyan Johnson
Apr 15, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Rhyan was a great help! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

April 13, 2021

Rhyan Johnson was our sales person. He was exceptional in every way - knowledgeable, professional and extremely courteous. Excellent customer service. It was a nice touch for the manager to say hello to More

by anurao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhyan Johnson
Apr 13, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Ryhan was a great help! Thank you again for your business and recommendation, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

April 13, 2021

Service associate Ron was great. He greeted me promptly anf kept me updated frequently while answering any questions along the way. Pickup process was fast and easy and ahead of schedule. More

by Phrozenkooky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Apr 13, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Ron was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 13, 2021

Employees were friendly and treated each customer with respect and answered every question that's was asked well mannered and a smile. Facility was very clean. More

by mendi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rose Shuck, Maron Smith
Apr 13, 2021 -

Jim Ellis Mazda Marietta responded

Mendi, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

April 12, 2021

It’s been 3 yrs since I used Jim Ellis service, thought I would give them another chance. Huge mistake! Terrible customer service and dishonest. More

by EESTROTHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie Goines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for any inconvenience this may have caused you. We hate to hear that we missed your expectations, please reach out if you have any further questions or concerns. Best regards, Madison Magnus, Customer Relations Manager

April 12, 2021

I have been a customer with Jim Ellis Mazda since March 2007. Ninety five percent of my experiences with your company have continued to be pleasant. I can depend on your team to render the services needed More

by KEEYAWOMACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

April 10, 2021

We love our Miata . Sales guys are great. In and out in about an hour. We will be back to Jim Ellis Mazda for SURE !! More

by jadavidckson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marion Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Chernov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johara Smith
Apr 11, 2021 -

Jim Ellis Mazda Marietta responded

Hi Jadavidckson, thank you for your kind review; we are happy to pass along your comments to Miata here at Jim Ellis Mazda Marietta! Please let us know if there is ever anything else we can do for you! Safe travels!

April 08, 2021

Jim Ellis Mazda and Eddie have taken good care of me for years. I trust them and the entire service team and will continue to drive from Dallas whenever my car needs expert service. More

by IRENE44E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Apr 09, 2021 -

Jim Ellis Mazda Marietta responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 08, 2021

This is our 2nd brand new CX9 bought from Jim Ellis Mazda Marietta through Hilton Young. We went back this time because of the excellent experience we had the first time. Hilton is professional, kind, and v More

by HMBuckLey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Hilton was a great help! Thank you again for your business and recommendation, and we hope you love your new CX-9. Take care! - Madison Magnus, Customer Relations Manager

Apr 09, 2021 -

Jim Ellis Mazda Marietta responded

Hi, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 08, 2021

We bought a 2021 Mazda MX-5 Sat. April 3 2021 and the sales guy was great. I young guy and my wife and myself loved him. He was great and good to talk to and honest, he new everything we needed to know a More

by danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerod Sandifer, Nestor Diya
Apr 09, 2021 -

Jim Ellis Mazda Marietta responded

Hi Danny, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Apr 09, 2021 -

Jim Ellis Mazda Marietta responded

Danny, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope you love your new MX-5. Take care! - Madison Magnus, Customer Relations Manager

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