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Jim Ellis Mazda Marietta
Marietta, GA
2,037 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,037 reviews
May 04, 2021
I have used Jim Ellis Mazda service department for many years. They do good work at reasonable prices. I trust their work and suggestions that they make. years. They do good work at reasonable prices. I trust their work and suggestions that they make. More
by FCHUMBLY
Verified Customer
Helpful May 04, 2021
Service department needs customer service training. They poorly pretend that they care but do nothing to support their false claims. Ivan and service manager Oleg are absolutely amazing. They saved my exp poorly pretend that they care but do nothing to support their false claims. Ivan and service manager Oleg are absolutely amazing. They saved my experience from being a 1 star. More
by 1valerie.parris
May 03, 2021
They fixed the ac in my car beautifully! They were all super friendly and very fast. I will Always choose Jim Ellis. Never disappointed. Thank you! super friendly and very fast. I will Always choose Jim Ellis. Never disappointed. Thank you! More
by PCE2U
Employees Worked With
May 02, 2021
Hilton was great. No pressure very informative. Great experience. We would definitely come back. Great cars and great customer service great dealership to work with. experience. We would definitely come back. Great cars and great customer service great dealership to work with. More
by pldwalker
Employees Worked With
April 30, 2021
Ron was fantastic - from start to finish. I’m always satisfied with my experience at this Mazda location. I’m so glad I bought and get serviced here. I’ll be in the Mazda family for a long time! satisfied with my experience at this Mazda location. I’m so glad I bought and get serviced here. I’ll be in the Mazda family for a long time! More
by DOMINIQUE1
Employees Worked With
Maron Smith
April 29, 2021
I was so pleased how the buying process went. The sales person Bruno was very knowledgeable and friendly so the whole thing was not long at all. person Bruno was very knowledgeable and friendly so the whole thing was not long at all. More
by SAMUELMARTINEZ565
April 28, 2021
Reception was top notch including explanation of service. I waited for my car; waiting area was comfortable and I appreciated the WiFi availability. In addition to the service (recall, actually), technicia I waited for my car; waiting area was comfortable and I appreciated the WiFi availability. In addition to the service (recall, actually), technician also inspected the safety and maintenance condition of the car using a checklist showing that my car is in perfect working order. Lastly, car was washed; a nice and welcome additional service. More
by envhealth100
Employees Worked With
Maron Smith
April 28, 2021
We are very pleased with our new CX 30! The sales staff was very helpful. We will enjoy our SUV for a long time to come! Thanks! Tony Walker was very helpful. We will enjoy our SUV for a long time to come! Thanks! Tony Walker More
by tonywalker12
April 27, 2021
Very friendly and professional. Told me up front how much time it would take and showed me what they were doing as the job moved on. Impressive! time it would take and showed me what they were doing as the job moved on. Impressive! More
by JANETSCOTT99
Employees Worked With
April 27, 2021
Took my 2020 Mazda 6 in for it's 5k service and was greeted almost immediately by their assistant service manger. Eddie goines was very professional and got the job done quickly and painlessly. Thank y greeted almost immediately by their assistant service manger. Eddie goines was very professional and got the job done quickly and painlessly. Thank you. More
by BRANDON@MICROCENTERS.NET
Employees Worked With
