Jim Ellis Mazda Marietta

The Service Department at Jim Ellis Mazda is top notch. They communicate with me about my options, listen to me and I trust their work. Very pleased with every visit for my vehicle. They communicate with me about my options, listen to me and I trust their work. Very pleased with every visit for my vehicle. More

In my 8 years since I bought my Mazda there, Jim Ellis has provided excellent customer and car service. Luckily, the car had been excellent in requiring no unscheduled maintenance until the MAF sensor fa has provided excellent customer and car service. Luckily, the car had been excellent in requiring no unscheduled maintenance until the MAF sensor failed. They diagnosed and fixed it in a very reasonable time and it is running again as good as new. The personnel are either coached or very good hires, as they are definitely the friendliest I have dealt with in my 54 years of driving. More

Our family had the easiest and most enjoyable experience we have ever had when purchasing a vehicle! Our salesperson, Hilton Young, was exceptional. He was extremely knowledgeable and he explained the featu we have ever had when purchasing a vehicle! Our salesperson, Hilton Young, was exceptional. He was extremely knowledgeable and he explained the features of our car in great detail. We would definitely recommend this dealership and especially our salesperson Hilton. More

Was a great experience. Mike was very friendly and informative. I learned a lot about the car and the brand. Helped me make an informed decision. informative. I learned a lot about the car and the brand. Helped me make an informed decision. More

The price offered was fair and the process was fast and pain free. Bruno did a great job communicating and ensuring that I was on my way with little fuss. pain free. Bruno did a great job communicating and ensuring that I was on my way with little fuss. More

My service advisor Maron Smith provided me with prompt and professional service with a smile. I especially like the video service evaluation. Remembering recommended services and their level of importan and professional service with a smile. I especially like the video service evaluation. Remembering recommended services and their level of importance is often a challenge after leaving the dealership. Now I have something I can refer back to for future appointments. Maron made sure to explain the priority and grouping of needed repairs. It's a great feature! More

Eddie is very personable and friendly. He seems very knowledgeable and is happy to help. He told my husband about the tire special when we had the car in for last oil change so we came back and purchase knowledgeable and is happy to help. He told my husband about the tire special when we had the car in for last oil change so we came back and purchased 4 new tires. All in all a very positive experience and will return for future services on our CX5. More

I visited the Mazda dealership in Marietta for a new key fob needing to be programmed to my car and a servicing and everyone there was amazing! i believe that the worker who helped us was named Eddie and he fob needing to be programmed to my car and a servicing and everyone there was amazing! i believe that the worker who helped us was named Eddie and he was an amazing worker and did everything he could to help! the pricing was understandable for the labor and keys given to me that had been reprogrammed ( which were 3 in total) and they updated the system in my car because it was very very behind! none the less i will be going back if anything is needing to be worked on again! More

Poor service poor communication wouldn’t recommend them to anyone.. Most definitely feel cheated and lied to I dealt with management whole time and you wouldn’t have thought that most definitely would love to anyone.. Most definitely feel cheated and lied to I dealt with management whole time and you wouldn’t have thought that most definitely would love to talk to owner Darrell More

Never enjoy buying a car. They made it enjoyable. Roosevelt was forthright and patient with us. Always willing to make sure we understood the process. Roosevelt was forthright and patient with us. Always willing to make sure we understood the process. More