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Jim Ellis Mazda Marietta
Marietta, GA
2,034 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,034 reviews
April 29, 2023
I visited countless dealerships and I chose to buy with Jim Ellis Mazda not only because of their prices but because of the people that helped me along the way. I got to work with Chase and he was patient, Jim Ellis Mazda not only because of their prices but because of the people that helped me along the way. I got to work with Chase and he was patient, knowledgeable, and made himself available for all of my questions. I felt that the team listened to what I needed, and they delivered the perfect car for me. More
by Chasing_sunsets
Helpful April 28, 2023
Service staff was great. Love the video explaining work needing to be done. Appointment process was frustrating though. I REALLY miss having a dealership and service facili Love the video explaining work needing to be done. Appointment process was frustrating though. I REALLY miss having a dealership and service facility in Chamblee. This service appointment turned into an all day...45 minute drive each way to the service center plus 5 hours waiting for my car. (I expected 2 to 3 hours) Had this been closer to home I could have gotten a ride back home and returned later to pick up my car. I will probably have to find an independent shop closer to home/work for the future repairs as logistics are just too difficult. I browsed the cars on the lot while waiting and spoke with two different sales associates. Both were helpful and allowed me to browse. More
by Threeathome
April 26, 2023
Wonderful people and best car buying experience we have had ever. Thank you all, especially Elijah! had ever. Thank you all, especially Elijah! More
by gazawine
April 23, 2023
Professional and always courteous. They do a great job every time I come. Thank you They do a great job every time I come. Thank you More
by nichole.forteau
Employees Worked With
April 21, 2023
Everyone was very supportive and answered all my questions. I feel great about my purchase and look forward to being a Mazda owner for years to come. questions. I feel great about my purchase and look forward to being a Mazda owner for years to come. More
by RebeccaPorphyria
April 18, 2023
Chase was great. Was able to negotiate the price down to a decent price after some discussion. Price transparency wasn’t 100% as there were some charges that I didn’ Was able to negotiate the price down to a decent price after some discussion. Price transparency wasn’t 100% as there were some charges that I didn’t think was necessary (and added on) to the final price. Otherwise, no games and to the point. More
by naotoabe
April 13, 2023
Very professional and customer service oriented dealership,stress free experience,many available options in models and trims. dealership,stress free experience,many available options in models and trims. More
by HG
April 09, 2023
Mazda will always take care of your vehicle with care and precession. The staff is knowledgeable, polite and trustworthy. precession. The staff is knowledgeable, polite and trustworthy. More
by antoniomendez1
Employees Worked With
Service Rep. Lennox and Service Manager Chris
April 08, 2023
All around great experience! Chase was patient, knowledgeable and understanding of my needs and what I was looking for in my car. He wasn’t overbearing and didn’t just look at me Chase was patient, knowledgeable and understanding of my needs and what I was looking for in my car. He wasn’t overbearing and didn’t just look at me as another sale to be made but actively tried to make sure I found my perfect fit. More
by Briannakastner
Employees Worked With
Chase Rhodes
April 07, 2023
exceptional service and communication! Eddie was fabulous and very attentive, very much appreciated, thank you Eddie was fabulous and very attentive, very much appreciated, thank you More
by juli.johnson
