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Jim Ellis Mazda Marietta
Marietta, GA
2,065 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,065 reviews
July 12, 2010
"I had a great experience at Jim Ellis. I looked at every SUV model and went to several dealerships: Honda, Infinity, Toyota, Nissan, Chevrolet, etc. I even went to the Mazda dealership in Roswell. At the To SUV model and went to several dealerships: Honda, Infinity, Toyota, Nissan, Chevrolet, etc. I even went to the Mazda dealership in Roswell. At the Toyota dealership my son asked me if we could ask for another sales person. Mike Fresquez was, hands down, the BEST sales person that I talked to and worked with. I would recommend him to anyone. I had a great car buying experience. Zoom Zoom.--Alison Taylor" More
by alisontaylor
June 07, 2010
Michael was the best sales representative I've ever had the pleasure of doing business with. He was extremely knowledgeable and answered all our questions efficiently. I especially appreciated the fact tha the pleasure of doing business with. He was extremely knowledgeable and answered all our questions efficiently. I especially appreciated the fact that he absolutely exerted no pressure to buy a vehicle. Thanks!--Leslie Kaye" More
by Leslie Kaye
Employees Worked With
Michael Margulis
June 04, 2010
I could not find a Mazda3 with standard transmission in the color and trim level I wanted in my local area, so via the internet, I expanded my search to include dealerships within 500 miles. I contacted ov the color and trim level I wanted in my local area, so via the internet, I expanded my search to include dealerships within 500 miles. I contacted over twenty salespeople and had several negative experiences, but that was NOT the case at Jim Ellis. From our first contact to our last, Valerie Mosely of Jim Ellis was professional, friendly, and helpful. Because I was buying the car sight unseen, I was extremely nervous, but Valerie was very patient and always took the time to respond to my queries. In addition, Jim Ellis offered me a very, very competitive price on my Mazda3 and complimentary airport pickup. Even after factoring in airfare for two people and a one-night hotel stay, I still paid significantly less for my car than what a local Mazda dealer was asking for a Mazda3 in a lower trim. In closing I would definitely recommend Jim Ellis to anyone looking to buy a new car, even to those not in the Atlanta area. More
by hanakofpw
Employees Worked With
Valerie Mosely, David Evans
April 29, 2010
Everyone is always so helpful and courteous when I bring my Mazda in for service. The cost of some services are usually more than I can swing - but the recent coupons I've been receiving in the mail has bee my Mazda in for service. The cost of some services are usually more than I can swing - but the recent coupons I've been receiving in the mail has been helpful. I am always satisfied with the service I receive from this dealership. Thanks!--Laura Matarazzo More
by lmataraz
Employees Worked With
Eddie & Bobby
August 04, 2007
Parts Manager needs a refresher course on customer service. Maybe he needs to enroll in customer service training, it appears he knows very little about talking or interacting with customers or custo service. Maybe he needs to enroll in customer service training, it appears he knows very little about talking or interacting with customers or customer relations. MAZDA AMERICA also needs to get realistic about parts pricing and act receptive when an obvious problem has been brought to the attention of the parts counter service and escalated to the attenton of the Parts Manager. More
by padams
Employees Worked With
Parts Manager
