Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Mazda Marietta
Marietta, GA
2,085 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,085 reviews
November 11, 2017
Five Star Car Buying Experience! My salesman (Marion Gilbert) was super helpful! I called and told him what I was looking for and he had options lined up for me before I even arrived. My salesman (Marion Gilbert) was super helpful! I called and told him what I was looking for and he had options lined up for me before I even arrived. Although I did not come %100 prepared to purchase, my buying experience was pleasant and seamless. I would definitely recommend this dealership, and Marion Gilbert in particular. :) More
by WSimmons627
Employees Worked With
November 09, 2017
Very friendly and helpful alright. so, I was debating between Mazda 3 and civic, but Mike showed me what the car can do. He took me to some curve roads and let me have fun with alright. so, I was debating between Mazda 3 and civic, but Mike showed me what the car can do. He took me to some curve roads and let me have fun with the car. The car have a low center of gravity which means it is planted to the road. Mazda 3 has the perfect chassis and 6 speed AT. It was a great experience. From then, I start to fall in love with Mazda 3 and their slogan of "driving matters". What makes me pulled the trigger is the salesman Mike. He is very friendly and knows everything about the car. He answered all the questions that I have with the car and didn't push me to make the purchase. I recommend this dealership to anyone that wants a Mazda. More
by Weiyang94
Employees Worked With
November 07, 2017
Best Car Buying Experience Ever This is the place to come for a. car! Courteous, knowledgeable, genuine and professional customer service from start to finish, this place rocks! High This is the place to come for a. car! Courteous, knowledgeable, genuine and professional customer service from start to finish, this place rocks! Highly recommend. More
by Maximama
October 13, 2017
Awesome service Everyone was very helpful in the process of repairs and my car was fixed perfectly. I recommend Jim Ellis are all my friends and family thank you gu Everyone was very helpful in the process of repairs and my car was fixed perfectly. I recommend Jim Ellis are all my friends and family thank you guys for a wonderful service More
by Zack
September 11, 2017
Great Treatment I have a 2017 Mazda CX-5 serviced by Jim Ellis Mazda in Marietta. Having to drive close to two hours to get there ( Coming from Columbus, GA), They de I have a 2017 Mazda CX-5 serviced by Jim Ellis Mazda in Marietta. Having to drive close to two hours to get there ( Coming from Columbus, GA), They decided to replace the infotainment system due to a concern that I had. I'm very satisfied with the treatment that I received and the facilities. Doug was very attentive and informative and really offered great customer service. I definitely recommend this location for servicing your Mazda and will return again. More
by NancyR
Employees Worked With
Doug Aldridge
July 22, 2017
Great Experience We visited this dealership on 3 occasions while test driving several other cars from other dealers. Hands down we had the best experience with Mike as We visited this dealership on 3 occasions while test driving several other cars from other dealers. Hands down we had the best experience with Mike as our salesman. He was very easy to work with and listened to our needs. We never felt uncomfortable or pressured in any way to make a decision. We would highly recommend Mike as well as the dealership to anyone looking for a car. D More
by Mazdagirl
Employees Worked With
June 06, 2017
Small repair turned into "more found" turned worse I had a persistent SMALL leak in a radiator hose on my '05 RX8. I also apparently had a failing sensor in the coolant tank too they found. So I had bo I had a persistent SMALL leak in a radiator hose on my '05 RX8. I also apparently had a failing sensor in the coolant tank too they found. So I had both done...a few days later I come home from work, park my car in the driveway and walk out a little later to find a puddle of engine coolant in my garage under my car. Apparently their ONE RX8 tech has NO CLUE what he is doing or this shop is far worse than friends have warned me. Now I have to get the car there and fight with them to fix what they clearly broke... AVOID THIS SHOP. More
by RX8volution
Employees Worked With
Doug Aldridge
May 22, 2017
Bait and Switch Dealer I would never buy a car from this dealership. They sent me a specific car and quoted an out the door price. They got me to come into the dealership by I would never buy a car from this dealership. They sent me a specific car and quoted an out the door price. They got me to come into the dealership by quoting a fair price (trucar price) for a vehicle we wanted. They said they were having a sale and needed to sell 32 cars over the weekend. When we went to pay for the car we were told they actually didn't have that specific car yet but they could get it for us. They also told us the price would be $1800 higher. Which pushed the price to MSRP. Some sales price! We passed and purchased the car from a different reputable Mazda dealer. BTW, we purchased the car for the same price Jim Ellis would not honor. More
by Randy Arndt
Employees Worked With
Bill Secor, Daryl NeSmith
April 14, 2017
Top Notch Service I recently leased a CX-5 and the guys at Jim Ellis Marietta were great to work with. Roosevelt was my main sales guy and he was a real pleasure to wor I recently leased a CX-5 and the guys at Jim Ellis Marietta were great to work with. Roosevelt was my main sales guy and he was a real pleasure to work with. I never felt pressured, he was very knowledgeable, and he took a ton of time to help me with the lease. He even helped me deal with a car insurance issue that would have prevented me from driving my new car home that day. Rick Brown also assisted me and he was easy to work with as well. I'm very happy with my experience and I'm excited to have my new ride. More
by MileMan453
November 23, 2016
No detail left out Hilton Young was my representative at Jim Ellis Mazda and I couldn't be more satisfied or have had a better experience (not typical of the car purchas Hilton Young was my representative at Jim Ellis Mazda and I couldn't be more satisfied or have had a better experience (not typical of the car purchasing scenario). His exceptional attention to detail - a quality that I value so much - and kind and helpful demeanor made this a truly stress-free and expedient process. I will certainly send anyone looking for a Mazda his way! Daryl Nesmith, Sales Manager, was also wonderful - friendly with a helpful and laid back demeanor. No one in this process ever pressured me or made me feel rushed in any way. Thank you, Hilton! Sincerely, Kathy Norton More
by Kathy N
