Jim Ellis Mazda Marietta

Doug the Service Manager went above and beyond Doug the Service Manager gave me his personal cell phone number and made sure my car was done in record time! I am very satisfied! Doug the Service Manager gave me his personal cell phone number and made sure my car was done in record time! I am very satisfied! More

75 mike tune up Good service at a reasonable price. Tire pressure light came on right after I left the dealership. Called and left 2 messages but I haven’t received Good service at a reasonable price. Tire pressure light came on right after I left the dealership. Called and left 2 messages but I haven’t received a call back. Had to schedule another appointment a week later. More

ePrice Sale Jim Ellis Mazda, Marietta, Ga. advertised an eprice, replied with it and answered other questions promptly. Other dealers replied give me a call and Jim Ellis Mazda, Marietta, Ga. advertised an eprice, replied with it and answered other questions promptly. Other dealers replied give me a call and we can better understand your needs. I went the next day and bought from this dealership. They were very courteous and proceeded with the quoted price. I would recommend them to others. More

My first Mazda and best experience at a car dealership Always been a Toyota kind of guy but my father and I decided to check out a new Mazda MX-5. We were in need of a new car but this was the first time w Always been a Toyota kind of guy but my father and I decided to check out a new Mazda MX-5. We were in need of a new car but this was the first time we were looking for something more than a Corolla in the past. I'm not a big fan of those typical sales guy types who don't give you time to think about the price or think about the car in general. Usually car salesmen feed you so much info so fast - you just want to relax and go about it at your own pace. There's always a feeling of pressure. My experience with Mike was nothing like before. I'm not the most experienced car buyer - I've only been with my father in the past 5 years to buy 2 cars and met over 15 salesman in the past. Mike was by far the best. Everything I stated above that I dislike - he was the complete opposite, he gave us space, let us take our time, didn't make us feel pressured, and let us control the sales process in a way. I would absolutely recommend him to anyone looking for a Mazda. More

Great service experience I bought my Mazda six years ago from this dealership and I have gotten it service here every since. On my most recent service they needed to order the I bought my Mazda six years ago from this dealership and I have gotten it service here every since. On my most recent service they needed to order the part and offered me a free loaner for a week. When I returned to pick my car up on Monday morning, they were unable to retrieve it because it was blocked by a car belonging to the sales department for which they were unable to locate the keys and the sales dept. didn't arrive until 9am. Pete Gallagher (Service Manager) offered me and my car pooler gift cards for breakfast to Chick-fil-A and Starbucks and told me to take the loaner and I could either pick my car up later that day after work or on tomorrow. I arrived the next day to find my car parked near the service department and fully detailed. I am truly appreciated Mr. Gallagher offers of goodwill for my inconvenience. More

Awesome Service Department !!! Everyone is friendly, professional and knowledgeable. Feels like a visit with trusted family members. The complimentary snacks were very welcomed! The Everyone is friendly, professional and knowledgeable. Feels like a visit with trusted family members. The complimentary snacks were very welcomed! The cashiers were friendly and worked quickly to complete transactions to get me on my way. More

5K Maintenance Hilton Young scheduled my first maintenance appointment. All required 5K maintenance needs were addressed. Additionally, Pete Gallagher (Service Man Hilton Young scheduled my first maintenance appointment. All required 5K maintenance needs were addressed. Additionally, Pete Gallagher (Service Manager) reviewed my questions about my car due to the number of miles I drive per day. Pete did an excellent job going over in detail each area of concern and assured me everything checked out fine. Therefore, Pete went above and beyond. Hilton also took time out from his sales responsibility to confirm with me that I was ok with my service. More

Great experience purchasing a 2018 Mazda CX9! We researched crossovers for over a year, reading various reviews etc. We had a short list of cars that we wanted to test drive such as the Enclave, A We researched crossovers for over a year, reading various reviews etc. We had a short list of cars that we wanted to test drive such as the Enclave, Acadia, MDX, etc. The Mazda CX9 was a late entry and we are so glad that we took a look. Great car and lots of value for the price. Most of all we were SOLD by the experience we had with our Sales Rep. Hilton Young. He was very knowledgeable about the car and took the time to really explain the safety features, etc. He was not pushy at all and was a great balance of professional with a personal touch! We LOVE the car and Hilton is all kinds of AWESOME! More

Mike Fresquez was great to deal with Mike was extremely easy to deal with. He didn't try to oversell anything. He just wanted to make the experience easy for us. Then to top it all off, a Mike was extremely easy to deal with. He didn't try to oversell anything. He just wanted to make the experience easy for us. Then to top it all off, after I bought the car I realized there were no floor mats, so I called him and he found some all weather mats to fit in the car I purchased. Just a great experience. More