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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,085 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,085 reviews

October 03, 2018

No Buyer's Remorse The entire purchase experience was very enjoyable. Hilton went out of his way to find the car that I wanted in the timeframe that I was looking for. More

by Robin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl NeSmith
Oct 11, 2018 -

Jim Ellis Mazda Marietta responded

Robin, we are so glad to hear Hilton and our team provided you with an enjoyable experience! If you have any further needs or questions, please give us a call. We're always happy to help!

October 03, 2018

front stuf not very welcome . He didnt offer a car while my car will get fixed he said isnt available, 5 min later when i complain wiht the manager the car just apears . my first More

by REGINACMTEIXEIRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Aldridge
Oct 22, 2018 -

Jim Ellis Mazda Marietta responded

Hello, thank you for leaving feedback about your experience with our team at Jim Ellis Mazda Marietta. We take every review seriously and work tirelessly to provide great service and value to our customers. We would like the opportunity to address your concerns. Please reach out to us directly at (888) 445-8534 when you have a chance. Thank you, and we look forward to hearing from you.

October 03, 2018

Great! I enjoyed my first maintenance visit with Jim Ellis. Eddie was sharp and accommodating. The waiting area was comfortable and excellent for someone w More

by octavais
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your first service experience with us, Octavais! If you're ever in need of more help, please let us know!

October 02, 2018

Oil Change Eddie Goines remains outstanding as a service adviser; the service provided was outstanding. I will continue to return to Jim Ellis for service in the More

by RONNANDGAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Mazda Marietta. Please let us know if there is ever anything else we can do for you! Safe travels!

October 02, 2018

Great Service was quick and reasonable, and the facilities were nice and clean. Made a chore an positive experience. Would recommend to all Mazda owners in More

by AGALDERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Uko
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

October 02, 2018

Expensive The dealer was ok but the cost of an oil change and tire rotation was excessive. I will go to another dealer in the future. More

by Bobo13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Oct 22, 2018 -

Jim Ellis Mazda Marietta responded

Thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We would like the chance to talk to you further so please do call us at (888) 445-8534 at your earliest convenience. We hope to hear from you.

October 02, 2018

Doug is the best! If you get service at the Marietta location be sure to ask for Doug. He is the best and really helps you understand the service you need as well as pl More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

Hello, thank you so much for your positive comments about Jim Ellis Mazda Marietta! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

October 02, 2018

Service Visit Work was done to my satisfaction. Everyone is friendly and informative. Suggestions were made for future reference. The car looked and drove beauti More

by HOWDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maclennan, Doug Aldridge
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

Howdi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

October 02, 2018

Good buying Experience Overview, a good buying experience with Jim Ellis Mazda. The car salesperson was quick to provide information about the available CX-9s, and provided More

by jhhug78
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor Diya
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

October 02, 2018

Friendly and professional Couldn’t be happier with my experience. They went out of their way to help me. Went over everything and made sure to answer all my questions. More

by dwbeck134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Nakamura, Daryl NeSmith
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

Thanks for highlighting some of our staff who provided you with such a positive experience. Please let us know if there is ever anything else we can do for you! Safe travels!

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