Jim Ellis Mazda Marietta

Awesome Visit I scheduled an appointment to a voluntary recall. I arrived and was escorted into the waiting area and sat down with refreshments for a few minutes. I scheduled an appointment to a voluntary recall. I arrived and was escorted into the waiting area and sat down with refreshments for a few minutes. I then received a car to use while mine was being repaired and I was on the road again. I went back after a few days and I was in and out in minutes. Great customer service... More

Very Pleased Eddie informed me when I first arrived that they were running late due to being short one employee. He also disclosed that the reason for the employee Eddie informed me when I first arrived that they were running late due to being short one employee. He also disclosed that the reason for the employee not being there was that they were with the national guard and was called to service. I was very pleased that I was informed up front so that if need be I could make other arrangements. For me it would not have madder the excuse, people get sick and things happen. But to know that the person was helping the country instead of changing my oil I was more than Okay with that. The area for waiting is very nice and plenty of snacks and drinks available. Mazda has done a very good job at making customers feel comfortable and welcomed. More

Jim Ellis Mazda service - best around Been using these guys for over 10 years. Eddie has been there since i started coming in he is very knowledgeable and explains what is needed and what Been using these guys for over 10 years. Eddie has been there since i started coming in he is very knowledgeable and explains what is needed and what is optional. Thanks, Eddie, Robin, and team. More

Pleasant The employees were very helpful in explaining the issues with my car and finding me the best deals. I will definitely be coming back for all of my car The employees were very helpful in explaining the issues with my car and finding me the best deals. I will definitely be coming back for all of my car’s needs to this store. More

Much improved Friendly, first name used. Kept me updated on the status of service. Returned my calls. Friendly. Much better than last time I was in for service. Friendly, first name used. Kept me updated on the status of service. Returned my calls. Friendly. Much better than last time I was in for service. More

Great! Everyone was very helpful and courteous. This was my first service appointment so I was unsure how it would go. I love that they keep you updated and Everyone was very helpful and courteous. This was my first service appointment so I was unsure how it would go. I love that they keep you updated and seem to really value your time. Good experience overall! More

Great service Went there for 2 recalls. Very friendly. Great waiting area. Fast service. Definitely would go again. Will recommend to others. Thought it was going Went there for 2 recalls. Very friendly. Great waiting area. Fast service. Definitely would go again. Will recommend to others. Thought it was going to take longer but it was no long at all More

10 years of A-1 Excellent service from Jim Ellis I have had the pleasure of excellent service in sales and maintenance with Jim Ellis Mazda for 10 years. They have always been honest and customer ori I have had the pleasure of excellent service in sales and maintenance with Jim Ellis Mazda for 10 years. They have always been honest and customer oriented. My sales experiences have always been very positive. On the service appointments, they have told me when service was urgent and when things wouldn’t have to been done for awhile yet. They’ve even deducted coupon offers when we weren’t aware of them. I couldn’t be happier with with our experiences over the years. More

Excellent Service All of my questions were answered in great detail. Went in for my 10K maintenance yet I had some questions. Excellent response to all-Pleased! All of my questions were answered in great detail. Went in for my 10K maintenance yet I had some questions. Excellent response to all-Pleased! More

As always the Jim Ells team did a great job. Great price, g Everyone there was very product knowledgeable. They got me in and out of the dealership fast. Would highly recommend. I have bought multiple cars from Everyone there was very product knowledgeable. They got me in and out of the dealership fast. Would highly recommend. I have bought multiple cars from the Jim Ellis group and have always been extremely satisfied. More