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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,085 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,085 reviews

October 11, 2018

Eddie is AWESOME! Great Service as usual! Always a great experience! The service center is always pleasant, courteous and thorough in their inspection and completion of work. I love my Mazda More

by DAVERSAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

We are glad to hear our team always provides you with top notch service! Thanks again for your business! Take care!

October 11, 2018

Excellent service They tend to customers and that's what service is about it. Everything was fine, the people and the time to service, I was given a time for completion More

by RICARDOPEREZ60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your response to our staff’s outstanding customer service, Ricardo! Please don't hesitate to reach out to us if there's anything more we can do!

October 10, 2018

Service review Jim Ellis Mazda Marietta location is phenomenal. Great customer service every time and they keep my car running in top shape. The new facility looks a More

by ISAAC.HARRIS06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Keith Paulk, Peter Uko
Oct 12, 2018 -

Jim Ellis Mazda Marietta responded

Your comments keep us motivated and working hard for all our guests, Isaac! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

October 10, 2018

Great service great What a pleasure for a change from the rest, they had good snacks to munch on , juice for the kids with a tv for kids shows all to themselves nice More

by ROMEGALLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Keith Paulk, Peter Uko
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your recent service experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

October 10, 2018

Mike Fresquez is why I have a NEW CAR! Of course, everybody is always wary when it comes to dealing with car salesman. I sure dreaded about the thought of walking in and test driving a car More

by Married2RF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service from Mike! Thanks again for your business! Take care!

October 09, 2018

Easy and transparently fair process We were very pleased with the straight forward and professional sales approach by Kurt. Daryl continued this great experience by providing straight nu More

by atl4davakd123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Hannestad - 5 star as well , Daryl NeSmith
Oct 12, 2018 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Congratulations on your new vehicle! Please don't hesitate to call if you'd like further assistance. Safe travels!

October 08, 2018

Awesome and Professional This was a very pleasant experience all around! Refreshing change from other car delaers I have visited for service! Highly recommend! If I could g More

by LORRIEHEIKEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Keith Paulk
Oct 11, 2018 -

Jim Ellis Mazda Marietta responded

Hello, we are so happy to read such a great review about Jim Ellis Mazda Marietta! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2018

The service was very poor The advisor was very rude and not at all pleasant to talk too. I changed my appointments 3 times because I needed the loaner and after so much of back More

by PAYAL.PATIDAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie Goines
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2018

New car first service turned down for being a walk-in My service advisor was Eddie Goines. I bought a new Mazda this year and was coming in for my first service on a Tuesday at 7am. I was the first car in More

by fuskovic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie Goines
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2018

Power brakes issue Doug at the service desk was great! He got me in quickly and was extremely professional. My issue was one that Mazda had extended the warranty for. More

by SHANNONKOSZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Oct 11, 2018 -

Jim Ellis Mazda Marietta responded

We are happy to hear Doug was so helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

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