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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,085 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,085 reviews

October 17, 2018

Very helpful team Staff was very helpful and courteous. Jeremy provided me with updates on the progress of my service and notified me as soon as my car was ready. More

by PENNIBAKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Large
Oct 22, 2018 -

Jim Ellis Mazda Marietta responded

Hello, we're glad you had such a wonderful experience with us! Please reach out to us if there is anything else we can do for you! Take care!

October 17, 2018

Great Sales Experience Jackie B. and Bill S. were a treat to work with and were knowledgeable and engaging, without pressure. I communicated with Jackie for 2 wks (while doi More

by ITALY4RED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Burns and Bill Secor
Oct 22, 2018 -

Jim Ellis Mazda Marietta responded

Hello, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

October 17, 2018

Oil change plus Eddie received me at the service department by name. He explained what they would be doing during the service. I had originally asked to have my bra More

by dmoses6132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Jim Ellis Mazda Marietta responded

Hello, we're glad you had such a wonderful experience with us! Please reach out to us if there is anything else we can do for you! Take care!

October 16, 2018

Oil change & Regular Maintenance Visit Doug was amazing to deal with. Kept me posted on the status of the work being done. I was able to plug in and work while there, so didn’t miss a bea More

by Terese C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Oct 22, 2018 -

Jim Ellis Mazda Marietta responded

Thank you for taking the time to let us know how Doug did, Terese! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2018

Needed all sorts of work My experience with Mazda was beyond excellent. I not sure of my service guy but Terrance worked closely with me and my warranty company to insure that More

by ashleynelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrance
Oct 17, 2018 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 13, 2018

Excelent People They work well and treat you as if you were home while you wait, or set-up a loaner and they will contact you with updates! Great service, strong hand More

by S_FAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

Your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

October 13, 2018

Friendly, quick, professional. As usual at Jim Ellis Mazda Marietta, everyone was extremely friendly, courteous, professional and efficient. My mom and I both love the “family” fee More

by KATIEKESSLER11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashiers (both Robin and another woman whose name I didn’t catch are both great.
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

October 12, 2018

Dougvin the Service Department was extremely efficient and v Very good service,?timely and the waiting area comfortable and pleasant. I will definitely return to this dealership in the future for all my car nee More

by SCADOUSTEAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

October 12, 2018

New tires Great service! Quick and helpful. Go see Doug :) I bought new tires and a realignment. Quick turnaround and quickly checked out for payment. I will be More

by 29MBROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

Thanks, we appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

October 11, 2018

Prompt and professional service! I came in for a simple issue but was immediately worked into the schedule (with no appointment) and given a loaner to allow me to be on my way. I was More

by Mike1967
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge, Peter Uko
Oct 15, 2018 -

Jim Ellis Mazda Marietta responded

That's great to hear, Mike! Customer service is one of our top priorities and we're glad to hear you received such excellent service! We are always more than happy to assist you if anything else comes up. Take care!

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