Jim Ellis Mazda Marietta

Service visit The service advisor (Jeremy) was professional and friendly. He kept me informed as the work progressed. The work was done completely and correctly. The service advisor (Jeremy) was professional and friendly. He kept me informed as the work progressed. The work was done completely and correctly. I have had nothing but good experiences in the Jim Ellis Service Department. More

Outstanding service visit Fromtge onine appt experience to the day of service, outstanding. Just needed an oil change and overall check up and that's exactly what I got. Very p Fromtge onine appt experience to the day of service, outstanding. Just needed an oil change and overall check up and that's exactly what I got. Very professional and courteous service personnel, kept me updated on repair status. Will definitely return. More

Took great care of mea I had a battery issue so I came without an appt but they were still able to help me. They tried a few things to reduce the cost but even though they I had a battery issue so I came without an appt but they were still able to help me. They tried a few things to reduce the cost but even though they couldn't it was still worth it. Thanks to the staff. Harry More

Awesome Experience! We bought our daughter a 2013 CX9 and I fell in love with it so on the next day my husband leased a 2019 CX9 for me! Everyone from the moment I walke We bought our daughter a 2013 CX9 and I fell in love with it so on the next day my husband leased a 2019 CX9 for me! Everyone from the moment I walked in was so genuine! Starting with Eddie, Bruno and 2 Sales Managers! The customer service I received made us feel so welcome! So happy we made the change! More

good service I went it for second service, their staff were helpful in letting me know about what needs to be done. liked the new building and lounge. I went it for second service, their staff were helpful in letting me know about what needs to be done. liked the new building and lounge. More

They take good care of their customers. I went in for an oil change and tire rotation because I was due for that. I had recently gotten two nails in two separate tires. They discovered I had I went in for an oil change and tire rotation because I was due for that. I had recently gotten two nails in two separate tires. They discovered I had a third nail in a third tire, and my tread was pretty low. I bought four new tires at a great price, and was happy they took such good care to see I am safe on the road. They also cleaned my car inside and out before I left. Thank you for that great service! More

what went wrong? I had an appointment to have oil changed, have headlight light bulb and windshield wipers changed. Signed $129 total with an estimate of an hour and a I had an appointment to have oil changed, have headlight light bulb and windshield wipers changed. Signed $129 total with an estimate of an hour and a half waiting time. Said I wanted my old wiper blades because I had just bought them and was gonna return them. Two hours later my car is ready but my service adv not there. He told me at 1 he was going for lunch but would be back by the time my car was ready. By then I was in a hurry to leave and get to work so I didn't question the job done. Looking at the bill now my oil change on my mazda5 was $61.50 ! No old wiper blades inside my car. So the total visit for three minor things ended up costing me $194 including my not returned old wiper blades. On top of everything I was given keys, door opened to drive out and when I get ready to go there is a cone in front of my car. Glad I paid attention. More

Amazing experience This is a very beautiful service center comes with excellent service. Providing snacks, coffe and some drinks. Very comfortable environment. Strongly This is a very beautiful service center comes with excellent service. Providing snacks, coffe and some drinks. Very comfortable environment. Strongly suggest Mazda owners visit this dealership. More

First Service for New Lease As always, Eddie got me in quickly and took care of the routine maintenance. This is my 3rd Mazda being serviced here. I can always get slotted in. Th As always, Eddie got me in quickly and took care of the routine maintenance. This is my 3rd Mazda being serviced here. I can always get slotted in. Their new facility is very conducive to getting work done while waiting. More