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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,085 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,085 reviews

December 03, 2018

Eddie was GREAT!!! Although we did not figure out the rattling noise my car does each start up, Eddie & the staff were very helpful & accommodating us throughout the wee More

by Pamelalynn10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2018 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

December 03, 2018

I have enjoyed doing business with your dealership for years For 12 years I have done business with this dealership and Eddie Goines is very professional and knowledgeable. I would trust my car to anyone else. More

by JOE@INS-ZONE.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2018 -

Jim Ellis Mazda Marietta responded

Thanks! We appreciate your continued business with us, and we're looking forward to your next visit! Please let us know if there is ever anything else we can do for you! Safe travels!

December 03, 2018

Service Center - Thumbs Up! Brought my Mazda 3 in for a new tires and an oil leak issue. Eddie, in the service department, took great care to keep me updated on the status of my More

by srb626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A. Wilkerson
Dec 05, 2018 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your experience with us! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

December 01, 2018

Great service until checkout Top-rate and very efficient service. Great service until check-out when some lady forgot that kindness and customer service matter. Eddie was great th More

by Mazdacx5atl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Jim Ellis Mazda Marietta responded

Hello, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! We hope you have a great day!

November 29, 2018

Excellent Service Great People Very nice environment clean comfortable waiting area, great professional service. Eddie was very courteous and explained my options very well, he also More

by ANW2991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Jim Ellis Mazda Marietta responded

We're pleased to hear you enjoyed your experience so much! If you have any further questions, please give us a call. We're always happy to help!

November 29, 2018

Service Department Awesome The service depart is always amazing, attentive, and acclimated to the customer. Eddie and Doug are the best! Service done quickly and attention to de More

by CLINDSEY3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Jim Ellis Mazda Marietta responded

Your comments keep us motivated and working hard for all our guests! We will be sure to pass along your feedback to Eddie and Doug. At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

November 29, 2018

Great service Having Apple CarPlay install was easy and they were very helpful in getting me to my job and getting me back to pick up my car when it was completed c More

by aaheck10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Wallace
Nov 30, 2018 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your experience with us! We are glad you found our staff was so helpful. Please don't hesitate to reach out to us if there's anything more we can do!

November 28, 2018

No Games, Low Pressure, Great Price The experience began with working with my sales associate over the internet -- Bill Secor. He was very honest and upfront about the value my trade was More

by cubester1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Secor, Chris Phillips
Nov 30, 2018 -

Jim Ellis Mazda Marietta responded

Thanks so much for the detailed feedback. We're glad you had such an awesome experience! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2018

New car purchase Excellent experience in my new car purchase. Started communication online. Bruno was great to work with. Sales manager Daryl was great working with More

by Vinaivishwanath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Nakamura, Daryl NeSmith, Nestor Diya
Nov 30, 2018 -

Jim Ellis Mazda Marietta responded

Congratulations on your new car! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2018

Wonderful Purchasing Experience My wife and I were not planning to purchase a car right away. Actually, we browsed several Miata MX-5s and planned to talk about them over the weeken More

by Reliable4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Hannestad, Daryl NeSmith
Nov 30, 2018 -

Jim Ellis Mazda Marietta responded

Congratulations on your new vehicle! We're so glad you had a wonderful experience! If you have any further questions, please give us a call. We're always happy to help!

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