Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Mazda Marietta
Marietta, GA
2,085 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,085 reviews
January 16, 2019
Upgrade center console to Apple car play Great experience. Eddie took good care of me. I did think the price was too high for a software update but wanted it anyway. No complaints other than Great experience. Eddie took good care of me. I did think the price was too high for a software update but wanted it anyway. No complaints other than price. More
by PETER.V.SPLUNTER
Verified CustomerEmployees Worked With
January 15, 2019
2013 CX-9 Service was ok, nothing to complain about however, not exceptional... I have received better service in other dealerships... my advisor got few things Service was ok, nothing to complain about however, not exceptional... I have received better service in other dealerships... my advisor got few things wrong about my car so, can not give it a five star rating... More
by DMITRY.MPUSA
Employees Worked With
Go not remember
January 15, 2019
First time car buyer I worked with Mike F. At the dealership and he was super helpful throughout the process. He made me feel comfortable and not pressured to do anything. I worked with Mike F. At the dealership and he was super helpful throughout the process. He made me feel comfortable and not pressured to do anything. Overall it was a great experience More
by amanda.brown_12
Employees Worked With
January 15, 2019
My experience was great. I give the team at Mazda of Marietta a good rating because they were very helpful. They made me feel good about the decision I made about my purchase. I give the team at Mazda of Marietta a good rating because they were very helpful. They made me feel good about the decision I made about my purchase. I really enjoy my ford escape its great on gas. More
by Tador
Employees Worked With
Other Employees :
Chris Phillips was excellent when ot came to doing all of rbe paper work he made everything , run smoothly., Malcolm Stokes
January 14, 2019
Quick recall repair. The waiting room is very comfortable and I wouldn't have minded having to wait longer but the recall repair was quick and I was out of there in no tim The waiting room is very comfortable and I wouldn't have minded having to wait longer but the recall repair was quick and I was out of there in no time. More
by svolentine
Employees Worked With
don't remember
January 11, 2019
Professional Service Went for my first oil change and found that it was complimentary. This was a great surprise and the service was professional. A car wash was also incl Went for my first oil change and found that it was complimentary. This was a great surprise and the service was professional. A car wash was also included. More
by lisa30106
Employees Worked With
January 11, 2019
I love Mazda new service home, The atmosphere is very comfor I Love the new Mazda service home the atmosphere is very comfortable and the technicians always do a very good job on my Mazda RX eight to keep it ru I Love the new Mazda service home the atmosphere is very comfortable and the technicians always do a very good job on my Mazda RX eight to keep it running like new great job . More
by THOMASWARREN37
January 11, 2019
Great Service My service rep was Doug. He listened to what I needed to have done and checked on my Mazda CX5. He kept me informed throughout the entire visit. My service rep was Doug. He listened to what I needed to have done and checked on my Mazda CX5. He kept me informed throughout the entire visit. More
by di55
Employees Worked With
Doug Aldridge
January 11, 2019
Service :excellent, if a little slow.Very accommodating and complete! Listened to and addressed all my questions professionally and went over and above to ass :excellent, if a little slow.Very accommodating and complete! Listened to and addressed all my questions professionally and went over and above to assure completeness. More
by ceo1
Employees Worked With
Terrance
January 10, 2019
Charged me for work I did not authorize If I could give zero stars, I would. On Jan 7, 2019, I went to Jim Ellis Mazda in Marietta for an oil change. The service advisor, Jeremy, strongly If I could give zero stars, I would. On Jan 7, 2019, I went to Jim Ellis Mazda in Marietta for an oil change. The service advisor, Jeremy, strongly recommended that I get a tire alignment that day as well and I consented. Instead of the oil change and tire alignment that I authorized, out of no where, Mazda replaced three of my tires and charged me for it. When I called to complain about the work that I did not consent to, I was given no remedy. They lied by saying that a tire alignment "usually" means getting new tires and acted like I should have known that. Completely shameful and deceptive. Now I have to pay for tires that I didn't want or need and didn't even get to choose. My car is less than three years old. There's no way I needed new tires already. Unbelievable. I will never in my entire life return to this fraudulent dealership or have anything to do with Mazda ever again. More
by Emily Crabbe
Employees Worked With
Jeremy Large
