Jim Ellis Mazda Marietta

key fob was not addressed or the interior not cleaned! The interior was NOT done even after the request was made. I was told by sales manger done. Pictures to prove. I have just lost my husband as I acted The interior was NOT done even after the request was made. I was told by sales manger done. Pictures to prove. I have just lost my husband as I acted on his behalf and wishes. Now I must go and do it myself. I have been with Mazda for ove 20 years. Requmade to put in my file-key fob and interior. Was ignored. but I love the car that my husband selected. A true “car guy” who passed away at the service door and no one paid attention. He died in a car and found the next day. Not fair!! More

Fast and courteous Known Eddie in service department for almost 20 years. Since Thorton road days. Received a loaner car and my car was fixed in one day. Eddie is eff Known Eddie in service department for almost 20 years. Since Thorton road days. Received a loaner car and my car was fixed in one day. Eddie is efficient gets you in and out wih feeling rushed More

Great dealer! Great service from friendly staff. Very comfortably waiting area when staying for service, that allows you to work or relax. Work was done well and ex Great service from friendly staff. Very comfortably waiting area when staying for service, that allows you to work or relax. Work was done well and expeditiously. More

Best car-buying experience I've ever had I knew what I wanted before contacting the dealership, so we went straight to discussing options and price via email. Settled on a price, then when I I knew what I wanted before contacting the dealership, so we went straight to discussing options and price via email. Settled on a price, then when I got to the dealership, I just had to take the vehicle for a quick test drive and sign the papers. Excellent experience all around. Due to a mix-up, the car I was originally going to buy was sold to someone else before I arrived. But they scrambled and got me another one of the exact same model, trim, and color from a partner dealership and had it ready in time for our appointment. Great job! More

Appointment for service Made appointment to drop off car for service, did not hear back from department and had to call several times for update. Service tech was supposed Made appointment to drop off car for service, did not hear back from department and had to call several times for update. Service tech was supposed to call ne by end of day and did not. Needed vehicle for transportation until it was completed. Disappointed in the lack of communication and also the way they treated my daughter. Was charged for unnecessary oil change which she was unaware that she had signed for. More

Excellent customer service Mike Fresquez the sales team member dealt with lot of professionalism, patience and was knowledgeable on answering my questions and attending our requ Mike Fresquez the sales team member dealt with lot of professionalism, patience and was knowledgeable on answering my questions and attending our requirements. I'm impressed with the follow-ups and detailed briefing. More

I never go anywhere else Great service and an amazing staff! I’ve always been very impressed with everyone at this dealership. Thank you for being so kind and honest. Great service and an amazing staff! I’ve always been very impressed with everyone at this dealership. Thank you for being so kind and honest. More

The work on the Mazda 3 was done in a timely manner. Eddie Goines, our service representative, was helpful as always. The Mazda 3 was serviced quickly and found to be in good condition. Having the car Eddie Goines, our service representative, was helpful as always. The Mazda 3 was serviced quickly and found to be in good condition. Having the car washed is greatly appreciated. More

Didn't Realize It Could Be So Easy! I had a great experience at Jim Ellis Mazda buying my new CX-9. The sales consultants are mellow and do not pressure you at all. Mike F made the car b I had a great experience at Jim Ellis Mazda buying my new CX-9. The sales consultants are mellow and do not pressure you at all. Mike F made the car buying process easy and enjoyable. There is a great positive vibe at this dealership. We had a problem after the purchase and Rick Brown, one of the dealership managers, went above and beyond to resolve the issue and ensure that we were completely satisfied with our purchase. I would not hesitate to make another purchase from Jim Ellis, this is the way buying a new car should be! More

Great Eddie is great ambassador for Mazda and is always great to deal with as is all the Mazda employees and the new facility is great Eddie is great ambassador for Mazda and is always great to deal with as is all the Mazda employees and the new facility is great More